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# Field Application Specialist I

- **Company:** ATS Automation Tooling Systems Inc.
- **Location:** Irvine, CA, United States
- **Experience:** Experienced
- **Salary:** $90,000 - $110,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Virtual Camera Systems, Computer Programming, Databases, File Explorer, Google Docs, Laboratory Information Management Systems, Automation of Marketing, Robotic Automation Software, Software Engineering, Iq/oq/pq, Information Technology, Tools for Reporting, Database Tools and Utilities
- **Published:** November 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a096e069f56f2d7b

## About the Role

* Bachelor's degree in Biology, Molecular Biology, Chemistry, Engineering, or a related technical discipline is required., * 2 to 5 years of experience with analytical instrumentation, laboratory automation, electronics, mechanical engineering, or computer systems.
 * Preferred 3 to 5 years of experience programming and scripting for liquid handling or automation platforms.
 * Experience in high-throughput laboratory environments is a plus.
 * Skilled in experimental design, data analysis, and technical report preparation.

Skills and Abilities:

 * Excellent verbal and written communication skills with strong customer interaction abilities.
 * Proficient in standard laboratory practices and software, including Microsoft Excel, Word, Windows Explorer, Google Docs, vendor-supplied or custom-developed LIS, and help desk/database tools.
 * Strong organizational skills and ability to work independently, manage time effectively, and make technical decisions under pressure.

Other Requirements:

 * Willingness and ability to travel domestically and internationally up to 50-75%.
 * Must possess a valid driver's license with a clean driving record.
 * Must successfully pass a civil and criminal background check and drug screening.
 * Ability to stand, walk, push, pull, reach overhead, and bend to the floor as required.
 * Occasionally exert up to 50 pounds of force and frequently exert up to 10 pounds of force.
 * Normal visual acuity required for reading instructions and computer screens.
 * Normal hearing ability required for understanding verbal instructions.
 * Work primarily in an office environment with occasional exposure to high noise levels and physical hazards on the manufacturing floor.
 * Must be capable of wearing required personal protective equipment (PPE) for extended periods.

## Description

This position also supports product development and continuous improvement initiatives and assists sales through product demonstrations, feasibility studies, and upselling of service contracts and spare parts. Based primarily in-house with 50-75% travel, the FAS will support advanced robotic automation solutions through installations, training, feasibility testing, demos, on-site technical support, and application development., * Optimize instrument performance focusing on liquid handling precision, camera system calibration, and software controls.

 * Perform Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ), as well as participate in Factory and Site Acceptance Testing (FAT/SAT) under supervision.
 * Use customer management software to respond to technical support inquiries, escalating complex issues as appropriate.
 * Conduct product demonstrations for customers and internal stakeholders, highlighting key instrument features and application capabilities.
 * Facilitate hands-on training sessions for customers on instrument operation, maintenance, software functionality, and applications, utilizing prepared training materials and protocols.
 * Work as part of a cross-functional global support team which includes daily interaction with design engineers, mechanical and electrical engineers, production personnel and sales team members.
 * Assume responsibility for continued customer satisfaction, and identify opportunities for upselling service contracts and spare parts, working in partnership with the sales team to enhance customer value.
 * Participate in sales support activities including product demonstrations, technical presentations, trade shows, and conferences by assisting with setup, presentation delivery, and lead generation efforts.
 * Maintain accurate and detailed records of customer interactions, site visits, application support, feasibility tests, FATs, preventative maintenance, and training activities within company databases and reporting tools.
 * Demonstrate a proactive attitude toward continuous learning and process improvement by contributing ideas to improve workflows, instrumentation, and customer support processes.
 * Exhibit strong interpersonal skills, maintaining professional relationships with customers, coworkers, and stakeholders to foster collaboration and customer loyalty.
 * Adhere to company policies, safety standards, and regulatory requirements in all activities.
 * Perform additional duties and special projects as assigned by management.