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# User Experience Designer

- **Company:** Eliassen Group
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Salary:** $135,200 - $153,920
- **Contract:** Contract
- **Skills:** Enterprise Software Applications, Figma
- **Published:** November 14, 2026
- **Apply:** https://www.dice.com/job-detail/ca319ce6-b6c7-45a0-ab6f-8e351c7a1b69

## About the Role

* 8+ years of UX/Product Design experience preferred
 * Contact center, call center, or CSR experience
 * Experience designing large enterprise applications
 * Strong Figma, prototyping, and design systems skills
 * Digital portfolio required
 * Fraud experience is a plus

## Description

* Design experiences for contact center and CSR users
 * Lead UX design from concept through delivery
 * Partner with Product, Research, and Engineering
 * Simplify complex enterprise workflows
 * Create prototypes and present design recommendations
 * Support design systems and accessibility standard