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# IT Support Technician I

- **Company:** Vg Systems, Llc
- **Location:** Fairfax, VA, United States
- **Experience:** Starter
- **Salary:** $41,600
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Network Troubleshooting, Apple Business Manager
- **Published:** November 14, 2026
- **Apply:** https://www.juju.com/job/16_09a194df3

## About the Role

* Knowledge of Apple Business Manager.
 * Experience with Microsoft 365.
 * Familiarity with Microsoft Surface hardware.
 * Familiarity with Apple hardware.
 * Basic understanding of Windows and macOS operating systems.
 * Strong troubleshooting and problem-solving skills.
 * Excellent attention to detail and ability to manage multiple tasks.
 * Effective communication skills and customer service mindset.
 * Highly dependable and trustworthy.
 * Ability to work independently with minimal supervision.
 * Must be comfortable working as a 1099 contractor.
 * Able to work approximately 5 hours per month and/or on-call as needed.

## Description

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone residency.

This is a very small engagement, averaging less than 3 hours per week at $20/hour, estimated at approximately 5 hours per month with no set schedule. The candidate must be available on-call as needed and will support a single client with straightforward Tier 1 issues.

Responsibilities include, but are not limited to:

 * Provide Tier 1 technical support for end users (remote and on-site).
 * Troubleshoot and resolve basic hardware, software, and network issues.
 * Assist with workstation setup, configuration, and maintenance.
 * Support user account creation, access permissions, and basic system administration.
 * Document troubleshooting steps, solutions, and support activity.
 * Possible assist with basic system updates, patches, and security monitoring.
 * Create and maintain Standard Operating Procedures (SOPs).