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# Desktop Support Technician

- **Company:** Motion Recruitment Partners LLC.
- **Location:** Pensacola, FL, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** IMac, Issue Tracking Systems, Network Connections, Software Systems, Wireless Networks, CompTIA Strata - PC Hardware Technology Engineer, Network Switches, Peripherals, Information Technology, Servicenow, Mobile Data
- **Published:** November 14, 2026
- **Apply:** https://www.dice.com/job-detail/e9d8d156-7d71-4b7e-afea-f79a43b80b96

## About the Role

* 3-6 years' experience supporting PC Hardware and software.
 * Experience working in a multi-team enterprise organization. Strong ticketing system skills (i.e., ServiceNow).
 * Comfort with providing hands-on and feet support for servers and Network.
 * Experience supporting mobile data plans, mobile networks, and devices.
 * Able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users.
 * PC Hardware and software IMAC project experience
 * Able to do basic troubleshooting during deployment.
 * Good customer-facing skills and a good understanding of desktop support for imaging /deploying/troubleshooting PC's.

## Description

Our client is looking for a Desktop Support Technician for a 4-month contract in Pensacola, FL 32514.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment., * Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.

 * Documents, maintains, upgrades, or replaces hardware and software systems.
 * Supports and maintains user account information, including rights, security, and systems groups.
 * Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches.
 * Escalates problems and issues to a higher level of support if unable to resolve.
 * Represents the company in a professional and businesslike manner and communicates effectively with customers and associates.
 * Interacts with customers, responding to routine technical questions or requests for information.