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# Data Center Operator (within 25-30 miles of Piscataway, NJ) NOC

- **Company:** Factset Research Systems Inc.
- **Location:** Piscataway, NJ, United States
- **Experience:** Experienced
- **Salary:** $56,160 - $74,880
- **Contract:** Permanent contract
- **Skills:** FactSet, Unix, Data Centers, Linux, Ethernet, Networking Hardware, Routing, Windows Desktop, Software Troubleshooting, HybridCloud
- **Published:** November 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=312f4db50fae603e

## About the Role

* Bachelors' degree or equivalent work experience.
 * 2+ years of data center operations or NOC experience.
 * Proficient with hand tools for equipment installation and maintenance.
 * Availability 7 days a week as needed, with core hours of 8:00 AM - 4:30 PM, including weekends to support 24/7 data center operations. Able to stand, walk, bend, and lift equipment up to 50 lbs, and comfortable working with moderate noise from server fans and cooling systems.
*

Desired Skills

 * CCNA and/or CompTIA A+ certification.
 * Strong networking knowledge, including switching, routing, and troubleshooting principles.
 * Familiarity with Windows, Linux, or Unix operating systems.
 * Strong troubleshooting and diagnostic skills, with the judgment to work independently and know when to escalate. Ability to prioritize tasks and stay effective in high-pressure situations.
*

## Description

FactSet's core Infrastructure team keeps the data centers, POPs, hybrid cloud environments, and global network behind our products running smoothly. As a Data Center and NOC Operator , you'll be on the front line of monitoring, reporting, and troubleshooting that infrastructure, and your work directly affects system and application availability for our internal teams and clients. You'll also help improve how our data centers and network operate day to day. This is an onsite role supporting 24/7 data center operations, with core hours of 8:00 AM - 4:30 PM and availability 7 days a week, including weekends, as needed.

What You'll Do

 * Monitor, report on, and troubleshoot FactSet's data centers, POPs, hybrid cloud hosted infrastructure, and global network.
 * Coordinate, escalate, and resolve operational events that could affect system or application availability, keeping internal and external stakeholders informed.
 * Work with carriers to troubleshoot network connectivity issues.
 * Rack, stack, and cable data center equipment such as compute servers, storage, and network appliances, including rack installs and decommissions.
 * Perform structured cabling, including building Ethernet cables and running fiber between network devices.
 * Take operational readings, manage inventory, and handle shipping and receiving of parts and hardware, with the documentation and communication that go with it. Keep procedural documentation for internal teams up to date and maintain a clean, safe data center environment.
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