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# IT Systems & Automation Manager

- **Company:** Emerge Living LLC
- **Location:** Houston, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Backup Devices, Python (Programming Language), Networking Basics, Windows PowerShell, Microsoft Copilot, Microsoft SharePoint, Wi-Fi Technology, Microsoft Power Automate, Firewalls (Computer Science), Microsoft InTune, Information Technology, Claude
- **Published:** November 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6b54991e0059c4d7

## About the Role

* 3+ years in IT support or systems administration, ideally at a multi-site company
 * Strong in Microsoft 365 and Entra ID/Intune; comfortable with networking basics (firewalls, switches, Wi-Fi)
 * You already use AI tools every day and are excited to put them to work for a business
 * You can script or automate (PowerShell, Power Automate, Python, or similar)
 * A self-starter who takes ownership, follows through and explains tech in plain English
 * Willing to travel to our communities; valid driver's license required
 * Nice to have: Microsoft certifications (MD-102, MS-102, AZ-900), CompTIA, or experience with property management software such as RealPage

## Description

You'll be our go-to technology leader. You'll own the systems, devices and Microsoft 365 setup that keep our corporate office and every leasing office running. You'll also help us use AI and automation to work smarter. This job isn't about closing tickets. It's about building a setup where fewer tickets happen in the first place., * Microsoft 365 administration: users, licenses, Teams, SharePoint, OneDrive, Exchange, Entra ID and Intune

 * Security: MFA, access reviews, backups, endpoint protection, patching, and quick, clean onboarding and offboarding
 * Hardware and devices for corporate and onsite staff: laptops, phones, printers, and a lifecycle plan with an inventory
 * Community technology: office networks and Wi-Fi, plus coordination with vendors on gates, access control, cameras and phones, including setup when we take over a new property
 * Our outside IT partner and tech vendors: you hold them to SLAs and keep costs in check
 * AI and automation: rolling out Claude, CoPilot and other AI tools, building Power Automate flows and scripts that cut out manual work, and training the team to use them well
 * Documentation: a simple IT playbook and knowledge base so the team can solve the easy problems themselves
 * Support for staff, by phone, remote session or in person, with a service mindset, * Every account and device secured, documented and inventoried
 * New hires fully set up on day one, and departing employees' access removed the same day
 * Faster ticket resolution, and fewer repeat issues
 * At least three manual workflows automated or AI-assisted