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# Data Center Technician

- **Company:** ZP Group
- **Location:** Kansas City, MO, United States
- **Experience:** Experienced
- **Salary:** $49,920 - $52,000
- **Contract:** Permanent contract
- **Skills:** Data Centers, Monitoring of Systems, Web Browsers, Issue Tracking Systems, Microsoft Office, Computer Network Operations, Software Troubleshooting, Dropbox
- **Published:** November 14, 2026
- **Apply:** https://www.careerbuilder.com/job-details/data-center-technician-kansas-city-mo--9936c9f2-719a-4385-873e-17674c18b208

## About the Role

Network Operations Center, Identify Issues, Hardware Installation, Biology, Cookies, Maintenance Services, Web Browsers, Time Management, Technical Support, Physical Security, technical background, strong problem-solving abilities, and the ability to work effectively in a 24/7 operational environment. Key Responsibilities Monitor critical facility systems and respond to alarms, notifications, and operational issues, escalating as needed. Provide hands-on and remote technical support to domestic and international colocation customers. Perform rack-and-stack activities, equipment installations, and hardware troubleshooting. Install, manage, and troubleshoot fiber and copper cross-connects. Monitor customer support requests through web-based ticketing systems and coordinate timely resolution. Perform routine facility walkthroughs to inspect critical electrical and mechanical equipment and document operating conditions. Assist with monitoring facility power, cooling, security, and environmental conditions. Support customer installations, equipment deployments, facility preparations, and expansion activities. Coordinate equipment receiving, inventory management,
storage, and shipping. Assist with physical security procedures, including visitor access, badge monitoring, cameras, and facility escorts. Support scheduled maintenance activities, planned outages, and maintenance windows. Maintain accurate logs of facility activities, equipment inventory, service requests, and operational events. Deliver professional customer service while coordinating with internal teams, contractors, and facility personnel. Required Qualifications High school diploma or equivalent required. Minimum of 2 years of data center experience or experience in a closely related technical field. Minimum of 2 years of customer service experience. Hands-on experience with technical equipment, troubleshooting, and hardware support. Familiarity with fiber and copper cabling, rack-and-stack activities, and equipment installations preferred. Strong troubleshooting, problem-solving, multitasking, and organizational skills. Ability to work independently while collaborating effectively
with a team. Strong written and verbal communication skills. Proficiency with Microsoft Office applications. Commitment to safety, security, and professional standards. Preferred Qualifications Industry-related technical certifications or an associate degree in a technical discipline. Previous experience in a colocation or mission-critical data center environment. Fundamental understanding of data center electrical power and cooling infrastructure. Experience with ticketing systems, remote hands support, and customer equipment deployments. Familiarity with critical facilities monitoring systems. Schedule & Work Environment This position supports a 24/7/365 data center operation. Multiple shifts are available, including: Overnight: 7:00 PM - 7:00 AM (rotating 12-hour schedule). Evening: Approximately 2:00 PM - 10:00 PM. Shift differentials may be available for evening and overnight schedules. Candidates must be comfortable working in a mission-critical environment
where operational reliability, safety, and customer service are essential. Why Consider This Opportunity? Join a growing data center operations team. Gain hands-on experience supporting critical infrastructure and enterprise technology environments. Work in a technically diverse role combining equipment installation, troubleshooting, facility operations, and customer support. Opportunity to develop within the expanding data center and colocation industry. This job opens for applications on 11/11/2026. Applications for this job will be accepted for at least 30 days from the posting date. #LI-KP1 #LI-ONSITE Apply Now Back To Search Apply For This Position Personal Information First Name Required Last Name Required Email Required Phone Required City Required State Select Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan
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