> Markdown version of [/jobs/ext/4722238-technical-support-rep](https://www.wearedevelopers.com/jobs/ext/4722238-technical-support-rep). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical support Rep - **Company:** Global Change Management Inc - **Location:** Tempe, AZ, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Information Systems, Network Protocols, Remote Desktop Services, TeamViewer, Computer Networking Systems, Information Technology, User Administration - **Published:** November 14, 2026 - **Apply:** https://www.careerbuilder.com/job-details/technical-support-rep-tempe-az--82c11f9a-599c-4eba-abbc-eca02fa25e17 ## About the Role Technical Support, Technical Support, Desktop Administration, Information Technology & Information Systems, Computer Science, Network Systems, Network Protocols, Customer Support/Service, Help Desk, Problem Solving Skills, * Bachelor's degree in Information Technology or Computer Science * 3 years' work experience as an IT or Desktop Support Technician * Familiarity with networking systems and protocols. * Knowledge of remote desktop support systems including TeamViewer. * ## Description * Provide exceptional customer service in person, via phone and email as appropriate. * Resolve help desk issues including troubleshooting hardware and software issues. * Perform user administration duties.