> Markdown version of [/jobs/ext/473242-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/473242-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** Insight Global
- **Location:** Piscataway, NJ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Desktop Computing, System Center Configuration Manager, Windows Remote Assistance, ServiceNow IT Service Management, Microsoft InTune, Casper Suite, Laptops
- **Published:** June 5, 2026
- **Apply:** https://dejobs.org/x/x/E850B3F44E65489BBDC3A5D39A0A641E/job/

## About the Role

5+ years of hands-on desktop support experience

-Experience supporting Windows 7/10, Microsoft 365, and macOS environments

-Hardware and software support for desktops, laptops, and iPhones

-Experience using SCCM/MECM to image and configure laptops

-Proficiency with Jamf for mobile device management (MDM) and Intune for endpoint management

-Experience working with the ServiceNow ticketing system

-Strong customer service skills with the ability to interact professionally with end users

## Description

Insight Global is seeking a Desktop Support Technician to join one of the world's most recognized luxury retail brands. This role is fully onsite, Monday through Friday, in Piscataway, NJ. The technician will join the Tech Concierge team, providing hands-on deskside support as well as remote assistance to end users via phone, email and Microsoft Teams. The environment includes both Windows and Mac systems, so prior experience supporting each is required. The team handles a wide range of technical issues across Level 1 through Level 3. Strong customer service skills are essential, as this role includes direct support for executive-level users and requires a high level of professionalism.


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)