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# IT Support Specialist I

- **Company:** Zeeco, Inc
- **Location:** Tulsa, OK, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Microsoft Office, Remote Access Technology, Autodesk Autocad
- **Published:** June 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a3006b0c853c938e

## About the Role

Do you have experience in Typing?, * Education: A+ Certification Preferred

 * Experience: 1+ years of relevant experience

 * Familiarity with Autodesk products is a plus

 * Required Skills: Technology Savvy, Keyboarding, Troubleshooting, Customer Service

 * Recommended Skills: Microsoft Office Proficiency, Naturally Organized

## Description

Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.
Job Duties:

 * Act as primary customer contact for incoming technical issues

 * Gather required information and log into ticketing system

 * Implement known solutions from Helpdesk Support Center

 * Processes common workflows


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