> Markdown version of [/jobs/ext/473534-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/473534-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** Maner Costerisan - **Location:** Lansing, MI, United States - **Experience:** Experienced - **Salary:** $49,920.0 - $58,240.0 - **Contract:** Permanent contract - **Skills:** Microsoft Azure, Microsoft Visio, Microsoft Software, Microsoft InTune, User Administration - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=53aa16109656098e ## About the Role Do you have experience in Internal employee customer service?, Documentation: Ability and willingness to create and improve documentation of IT procedures and help docs as needed. Experience in Visio and/or Smartsheets is a plus., * A BS/BA degree is preferred but not required. * Experience with Microsoft technologies such as O/M 365, Azure, AD, and Intune. * 2-4 years experience as a computer support tech or other relevant position * Proven customer service and problem-solving skills, providing remote support services. * Excellent communication and writing skills. * Highly organized with excellent prioritization, planning, and time management skills. * Executes assignments of a confidential nature; requires ability to keep matters confidential. * Strong verbal and interpersonal skills. * A positive attitude with a strong work ethic and ability to constantly learn and grow. ## Description The IT Support Specialist will be responsible for supporting and maintaining Microsoft Windows client/server systems and related hardware for internal operations. The IT Support Specialist will keep the computer desktops and laptops running smoothly; review and analyze software and hardware needs, recommend changes and upgrades where applicable to provide efficient, effective, and timely service to users in the firm., User account management: Create AD users, apply and manage Microsoft licensing, and manage licensing for other software. Work with the IT team to constantly improve user onboarding and offboarding procedures. Asset Management: Responsible for asset management such as entering in and tagging new laptops, maintaining accuracy as to who laptops are assigned to, keeping notes on possible ongoing issues that could indicate a need for repair or replacement, perform light repairs and general upkeep of laptops, retire laptops per firm procedures. ## Related Videos - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [AI for Enterprise Developers - Dr. Damir Dobric](https://www.wearedevelopers.com/videos/1831-ai-for-enterprise-developers-dr-damir-dobric) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Leave it to the Dutch: How to save on your Azure bill!](https://www.wearedevelopers.com/videos/1530-leave-it-to-the-dutch-how-to-save-on-your-azure-bill) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)