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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Media Classroom Support Technician - **Company:** WASHTENAW COMMUNITY COLLEGE - **Location:** United States - **Salary:** $43,846.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Information Management, Microsoft Office - **Published:** June 3, 2026 - **Apply:** https://jobs.wccnet.edu/postings/16533 ## About the Role Minimum Required Knowledge, Skills and Abilities: * High School graduate or GED equivalent plus fifteen (15) credit hours of college level credits. * Equivalent of one (1) year of related work experience. * Basic familiarity with MS Office. * Effective communication and customer service skills. * Ability to work with autonomy, and within a team unit. * Ability to lift 25 lbs. * Ability to frequently walk over entire campus for classroom and event support. * Ability to work varying hours - morning, day, evening, and weekend hours. * Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology. Preferred Qualifications: Additional Preferred Qualifications: * Experience working with and troubleshooting classroom AV equipment such as document cameras, data projectors and other related technologies. * Experience working with Zoom video conferencing. * Experience with video shooting and editing. * Customer service/training experience. Posting Date ## Description The Part time Media Classroom Support Technician will work in collaboration with the rest of the Media Services team to provide audio/visual (AV) support for the campus with an eye on maintaining a high level of customer service The position also involves support for campus events scheduled through the college's Conference Services team. Essential Job Duties and Responsibilities: * Perform audio/visual (AV) deliveries and setups in classrooms and other campus locations. * Support campus events involving microphone and audiovisual setups, assisting clients with presentations. * Work collaboratively with the Media Services team in maintaining AV systems in classrooms. * Respond to trouble calls in the classroom related to AV. * Data entry to track classroom deliveries, event setups, and trouble calls. * Increase skill competencies, as assigned, in the areas pertaining to video and video conferencing (Zoom) in the classroom. * Work seamlessly with all Media Services staff (day and evening), including Coordinator of Classroom Technology. * Work cordially with any and all on campus. * Regular attendance on campus is required for this position. * Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations. * Other duties as assigned. Hours/Schedule: This position will work no more than 25 hours per week. 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