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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - **Company:** Carthage Water & Electric Plant - **Location:** Carthage, MO, United States - **Salary:** $48,360.0 - $74,131.0 - **Contract:** Permanent contract - **Skills:** Computer Networks, Desktop Computing, Internet Services, Network Troubleshooting, Network Routers, Information Technology, Network Optimization - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1ea2d2afa306e0a2 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Customer communication?, Do you have a High school diploma or GED?, Bachelor's degree in Computer Science helpful but not required; experience as a IT Help Desk would be helpful, or any equivalent combination of training and experience which provides the required knowledge, ability, and skillset. Licensing/Certification: Class E Missouri Driver's license, First Aid/CPR/AED first responder certification (can be obtained on the job) Knowledge, Skills and Abilities: * Ability to clearly communicate and consult with vendors and clients. Physical Requirements: Ability to lift, carry, push, or pull up to 50lbs., * High school or equivalent (Preferred), * Customer service: 1 year (Preferred) ## Description The IT Technician is responsible for providing the highest level of customer service for internet and IT-related requests. CWEP seeks an applicant with a combination of strong communication skills and the ability to apply logic to troubleshoot problems. A basic understanding of IT and networking concepts is preferred, but not necessarily required. Training is provided. GREAT customer service is a must. This position will assist with extending our support hours into the early evening. We can often work around a college schedule. Applicant must be able to lift, carry, push, or pull up to 50lbs and must also obtain a Class E Missouri Commercial Drivers License within 120 days of employment. CWEP Application and resume are required. Please complete the online CWEP Application at https://cwep.com/about/open-positions/. The starting wage is $23.25 - $35.64 per hour based on experience with excellent benefits., * Responsible for providing technical assistance and support related to computer systems, hardware, and software. * Design, develop, install, and maintain our corporate communications networks made up of cabling, computers, printers, switches, routers, radios, and other electronic devices. * Support our ISP customers by providing reliable internet service, troubleshooting internet outages, and scheduling repairs. * Maintain documentation related to services, customer installation, inventory maintenance, and service orders. * Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. * Work with team members to develop and deploy new security strategies to make sure that all systems and data are secure. * Support continuous improvement efforts and the change management effects associated with the implementation of improvements. * Update job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations. * Performs other related duties and tasks as required or assigned by management. ## Related Videos - [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance) - [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)