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# IT Support Specialist {170801}

- **Company:** A-Line Staffing Solutions LLC
- **Location:** Smithfield, RI, United States
- **Salary:** $39,520.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Information Technology Operations
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a2410bb45a7c993e

## About the Role

Do you have experience in Project coordination?, Do you have a High school diploma or GED?, * High School Diploma or GED (verifiable)

 * 1+ year experience in at least one: help desk, technical support, call center support, dispatch/coordination, IT operations support, or similar
 * Strong communication (written + verbal)
 * Basic troubleshooting/problem-solving skills
 * Able to work onsite and reliably work the required schedule

Preferred (nice to have)

 * Experience supporting IT hardware installs/rollouts (POS, printers, scanners, PCs, etc.)
 * Outlook / Excel / Word comfort

## Description

* Provide first-level technical support / basic troubleshooting during rollout activity
 * Take inbound calls (and make outbound calls as needed) related to rollout issues
 * Assist with IT hardware installation support and ensure project protocols are followed
 * Update tracking tools, complete system checks/validations, and document accurately
 * Send updates via email and work in Excel and other tools
 * Manage multiple projects at once and keep work moving in a queue-based environment


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