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# Senior Solutions Engineer

- **Company:** REMOTE
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $70,000.0 - $200,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Data Security, Large Language Models, Virtual Agents
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=764afd7d646529fe

## About the Role

Do you have experience in Team member evaluation?, * Proven experience building and leading a solutions engineering (or equivalent) function, including hiring, onboarding, and performance management

 * Strong executive stakeholder management skills (internal and external), with a track record of driving outcomes through influence
 * Excellent cross-functional leadership and operational rigor: you can turn ambiguous goals into repeatable processes
 * Strong written and verbal communication skills, including the ability to translate technical detail into executive-level narratives
 * Hands-on experience designing, building, and shipping AI agent workflows (or adjacent automation/orchestration systems), with a pragmatic approach to safety, evaluation, and iteration
 * Domain experience in HRTech, payroll, HCM, or adjacent industries, * Location: Flexible (you'll need to work effectively across multiple time zones with customers and internal teams)
 * Start date: As soon as possible

## Description

* Direct ownership of a critical growth lever: scaling technical pre-sales and implementation support through a high-performing solutions engineering team
 * The opportunity to shape Remote Build's product and engineering strategy, operating model, and standards
 * A chance to build foundational programs (enablement, tooling, playbooks) that will scale across the organization
 * Meaningful cross-functional work with Sales, Engineering, Solution Architecture, Product, Partnerships, CX, and Legal

What will you be doing

 * Build and scale a solutions engineering function to support sales and customer outcomes
 + Define role profiles and coverage model (segments, regions, product lines)
 + Establish a repeatable technical discovery and solution design process
 + Set clear engagement models, roles/responsibilities, and success metrics
 * Own executive relationships with key customer and internal stakeholders, with accountability for:
 + Commercial impact (deal support, win rates, cycle time reduction, revenue influence)
 + Technical quality (solution accuracy, implementation readiness, customer satisfaction, escalations, continuous improvement)
 + Alignment to product vision (AI adoption, roadmap inputs, standardization)
 * Contribute to a formal solutions engineering enablement and competency program
 + Define levels, requirements, and maintenance criteria (training, assessments, quality metrics)
 + Partner with Solution Architecture to codify technical standards, reference architectures, and best practices
 + Ensure competencies are measurable, auditable, and scalable
 * Contribute to the operating rhythm to manage and scale solutions engineering
 + Business reviews / performance reviews with Sales and key stakeholders
 + Clear escalation paths and incident learnings
 + Reporting on team health, coverage, and capability gaps
 * Helping define product lines and GTM strategies for Remote build
 + Building ADRs and PRDs for potential products
 + Identifying and abstracting solution spaces
 + Putting AI at the forefront of everything we do
 * Architect and implement AI agent workflows
 + Translate business processes into agent-enabled workflows (intake, orchestration, guardrails, evaluation)
 + Prototype with modern LLM tooling and iterate toward production-grade implementations
 + Design human-in-the-loop patterns, escalation paths, and observability (quality, cost, latency)
 + Partner with Engineering and Product to ship secure, reliable agent capabilities (APIs, permissions, data access)


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