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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Automotive CRM Performance Consultant - **Company:** Dealer Synergy - **Location:** Audubon, NJ, United States - **Salary:** $60,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Global System for Mobile Communications, Workflow Management Systems - **Published:** June 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5f9de510bafe3883 ## About the Role Do you have experience in Sales training?, * Automotive dealership experience * Strong understanding of CRM systems, lead management, and dealership operations * Experience with one or more of the following platforms: * VinSolutions * Elead * Tekion * DriveCentric * DealerSocket * ProMax * CDK CRM * Similar automotive CRM platforms * Strong communication, presentation, and training skills * Ability to analyze data and translate insights into actionable recommendations * Strong organizational and project management abilities Preferred * Former Internet Director * BDC Director or BDC Manager * CRM Manager * Automotive Consultant * Sales Manager, GSM, or General Manager with strong CRM experience * Multi-rooftop or group dealership experience * CRM setup, implementation, or training experience * Experience presenting to dealership leadership teams ## Description We are seeking an experienced Automotive CRM Performance Consultant to help dealership clients optimize their CRM systems, improve lead management processes, increase accountability, and drive measurable sales results. This is not an administrative CRM role. We are looking for a strategic automotive professional who can audit dealership operations, identify performance gaps, implement best practices, train teams, and help clients maximize their CRM investment. What You'll DoCRM Audits & Performance Analysis * Conduct comprehensive CRM audits for dealership clients * Evaluate lead response times, follow-up processes, task completion rates, appointment ratios, and CRM utilization * Identify breakdowns in lead handling, customer engagement, and sales processes * Analyze dealership performance data and provide actionable recommendations CRM Implementation & Optimization * Configure and optimize CRM workflows, action plans, templates, and automation * Implement industry best practices for lead management and customer follow-up * Ensure CRM processes align with dealership sales and BDC objectives * Support CRM launches, reconfigurations, and process improvements Training & Consulting * Train dealership sales teams, BDC teams, managers, and leadership on CRM best practices * Conduct virtual and in-person consulting sessions * Provide ongoing coaching and accountability to dealership clients * Present findings, recommendations, and performance improvement strategies to Dealer Principals, General Managers, GSMs, Internet Directors, and BDC Managers Client Success * Serve as a trusted advisor to dealership clients * Help clients improve appointment-setting performance, customer engagement, and sales results * Monitor implementation progress and ensure long-term success * Build strong relationships that drive client satisfaction and retention, * Improve lead response times * Increase appointment-setting percentages * Improve appointment show rates * Increase CRM accountability * Strengthen customer follow-up processes * Improve lead-to-sale conversion rates * Maximize the return on their CRM investment Why Dealer Synergy? Dealer Synergy has spent over two decades helping dealerships achieve measurable results through world-class training, consulting, and performance improvement solutions. You'll work alongside some of the industry's most respected automotive trainers, consultants, and BDC professionals while helping dealerships across the country improve their processes, performance, and profitability. If you're passionate about automotive CRM excellence, dealership operations, lead management, and helping clients achieve better results, we'd love to hear from you. ## Related Videos - [On developing smartphones on wheels](https://www.wearedevelopers.com/videos/258-on-developing-smartphones-on-wheels) - [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Transforming Task Management: Integrating Camunda with Scalable Frontend Solutions](https://www.wearedevelopers.com/videos/1433-transforming-task-management-integrating-camunda-with-scalable-frontend-solutions) - [The future of automotive mobility: Upcoming E/E architectures, V2X and its challenges](https://www.wearedevelopers.com/videos/374-the-future-of-automotive-mobility-upcoming-e-e-architectures-v2x-and-its-challenges) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) ## Related Articles - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)