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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Director - **Company:** Royal Case Company, Inc. - **Location:** Sherman, TX, United States - **Experience:** Expert - **Salary:** $90,255.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Documentation, Identity and Access Management, IT Management, Netsuite, Phishing, Microsoft SharePoint, TCP/IP, Virtual Local Area Networks, Wi-Fi Technology, System Availability, Netsuite Erp, Firewalls (Computer Science), Microsoft InTune, Information Technology, Hardware Infrastructure - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a3e08a73670cc199 ## About the Role Do you have experience in Vendor relationship management?, * 7-10+ years of IT leadership or senior technical management experience * Strong experience with: * Microsoft 365 administration and architecture * ERP systems (NetSuite preferred) * Infrastructure and networking (TCP/IP, firewalls, VLANs, Wi-Fi) * Proven ability to lead IT strategy and execution in a manufacturing or operations-driven environment * Experience managing vendors, budgets, and cross-functional projects Core Competencies * Strong leadership, decision-making, and accountability * High level of organization, process discipline, and documentation * Ability to translate technical concepts into business impact * Focus on security, reliability, and scalability, * Experience in manufacturing and eCommerce environments * Familiarity with compliance frameworks (CMMC, NIST, DFARS) * Experience with endpoint management tools (e.g., Intune) * Industry certifications: * CISSP, CISM, or equivalent * Microsoft or network/security certifications ## Description The Director of Information Technology is responsible for the overall strategy, operations, security, and performance of IT systems across Royal Case Company and related business units.This role leads a hybrid IT model combining a small internal team with external vendors and subject-matter experts. The Director ensures systems are secure, available, scalable, and aligned to business growth, manufacturing operations, and eCommerce requirements.This is a fully onsite leadership role with direct interaction across executive leadership, office staff, and production environments.Reporting structure (reports to COO) Key ResponsibilitiesIT Strategy & Leadership * Define and execute IT strategy aligned with company goals and growth plans * Serve as primary IT advisor to executive leadership * Lead IT budgeting, vendor management, and technology roadmap development * Drive digital transformation initiatives across operations and eCommerce Infrastructure & Systems * Oversee cloud-first environment including: * Microsoft 365 (Exchange, Teams, SharePoint) * NetSuite ERP platform * Manage on-premise infrastructure: * Network (switches, firewalls, Wi-Fi, VLANs) * Endpoints (PCs, mobile devices, printers) * Ensure high system availability, performance, and scalability Security & Compliance * Lead cybersecurity strategy and enforcement: * MFA, endpoint security, access controls * Phishing response and user awareness * Drive compliance initiatives (e.g., CMMC, NIST frameworks) * Maintain policies, procedures, and audit readiness Operations & Support * Oversee Help Desk operations (Tier 1-Tier 2 support model) * Establish and manage SLAs, ticket workflows, and documentation standards * Ensure rapid issue resolution across office and manufacturing environments * Lead onboarding/offboarding processes and access governance Vendor & Partner Management * Manage external IT providers, MSPs, and software vendors * Negotiate contracts and ensure performance accountability * Coordinate with third-party partners for specialized services Team Leadership & Development * Lead and mentor internal IT staff * Develop staff competency across core platforms (M365, NetSuite, networking) * Establish clear processes, SOPs, and accountability structures * Build scalable support model as business grows, Why Join Royal Case * Senior-level role with direct impact on company strategy * Opportunity to modernize and scale a cloud-first IT environment * Ability to shape processes, systems, and security posture * Work with a lean, high-performing team in a growing business ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Passkeys: Truly Phishing-Resistant? 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