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# Technical Customer Support Representative

- **Company:** Tecalemit Inc.
- **Location:** Humble, TX, United States
- **Salary:** $33,280.0 - $37,440.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Wireless Networks, Wi-Fi Technology
- **Published:** June 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1adfc4ac1d09a913

## About the Role

Do you have experience in Wireless networking?, * Exceptional communication skills (Verbal and written skills)

 * Considerable computer/digital technical literacy
 * Typing speed minimum of 35 wpm
 * Self-starter who is organized and has the mindset to make a difference
 * Strong attention to detail and willing to cooperate with others
 * Thrives on working in team settings and building positive working relationships that help everyone to achieve goals and business objectives.
 * Customer service aptitude
 * Trouble shooting aptitude

EXPECTATIONS:

Some technical questions we'd expect the qualified candidate to be able to answer are as follows:

 * How do I connect to a Wi-Fi network on a PC?
 * What is the difference between static and dynamic in a network?
 * If a customer called up and was irate and screaming at you over the phone, how would you handle it?

## Description

As the Technical Customer Support Representative, the qualified candidate should be motivated, organized, and self-driven. The candidate will have the opportunity to be involved in a growth-stage business with the opportunity for tremendous growth. In addition, on the job product training will be provided. This is a great position for someone who is a natural leader, responsible, highly organized, and enjoys helping others., * Quickly and successfully handle customer requests by managing the support queue

 * Help develop systems to better serve our customer base
 * Help develop support documentation to better serve new customers
 * Gather customer's information and determine issues by evaluating and analyzing symptoms
 * Accurately process & record call transactions using tracking methodology


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