> Markdown version of [/jobs/ext/483938-manager-onestop-enrollment-services-enrollment-management](https://www.wearedevelopers.com/jobs/ext/483938-manager-onestop-enrollment-services-enrollment-management). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, OneStop Enrollment Services (Enrollment Management) - **Company:** University of Florida - **Location:** Gainesville, FL, United States - **Salary:** $57,000.0 - **Contract:** Permanent contract - **Skills:** Admin Tools, Microsoft Office, People Soft - **Published:** June 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=39d203f3ba2e14e8 ## About the Role Do you have experience in Working with students?, Do you have a Bachelor's degree?, Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience., Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience. PREFERRED: * Previous supervisory experience * Strong organizational skills with the ability to set priorities and meet deadlines * Excellent verbal and written communication skills * Strong analytical, independent judgment, and problem-solving abilities * Proven customer service excellence and professionalism when handling sensitive situations * Experience with financial aid, registrar, admissions, billing, or student support services * Proficiency in automated systems (Microsoft Office, email, administrative software); working knowledge of PeopleSoft, Gator360, and student records systems preferred ## Description The University of Florida's Division of Enrollment Management is seeking a dynamic, service-driven leader to join our team as the OneStop Manager. This role is central to our collaborative work across the University Registrar, Admissions, Student Financial Aid and Scholarships, and the University Bursar. As the leader of a high-volume, fast-paced service unit, you will guide a team of OneStop Advisors who deliver integrated, student-centric enrollment support through virtual, self-service, and in-person channels. You will oversee daily operations, elevate training and service quality, and help streamline access to UF's full suite of enrollment services., Management & Team Leadership * Directly supervise OneStop advisors and manage day-to-day operations. * Provide leadership, coaching, and direction to support high-quality enrollment services. * Monitor daily caseloads across phone systems, Gator360, and service queues to ensure service-level expectations are met. * Handle escalated cases and collaborate with core office leadership on matters requiring advanced expertise. Hiring, Training, & Staff Development * Coordinate hiring, onboarding, and performance evaluation of OneStop advisors and student assistants. * Ensure timely communication and training on policy or procedural updates affecting enrollment services. * Collaborate with the Assistant Director for OneStop Training to develop and refine training materials. Frontline Student Support * Provide direct enrollment services to students, families, and other constituents via in-person, online, and phone interactions. * Monitor customer satisfaction and provide feedback to leadership Other Duties * Generate and maintain statistical reports to support strategic planning and decision-making. * Assist with presentations and workshops for prospective and current students and families. * Perform other duties as assigned ## Related Videos - [How building with AI can double the throughput of your engineering team](https://www.wearedevelopers.com/videos/100238-how-building-with-ai-can-double-the-throughput-of-your-engineering-team) - [The Chief Joy Officer and Decoding Motivation@Work](https://www.wearedevelopers.com/videos/1501-the-chief-joy-officer-and-decoding-motivation-work) - [API Platform: From Rest & GraphQL APIs to state-of-the-art standards in seconds](https://www.wearedevelopers.com/videos/1968-api-platform-from-rest-graphql-apis-to-state-of-the-art-standards-in-seconds) - [Building Organizations That Can Actually Adapt](https://www.wearedevelopers.com/videos/100316-building-organizations-that-can-actually-adapt) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [How to Navigate Professional Relationships in the Tech Industry](https://www.wearedevelopers.com/videos/1276-how-to-navigate-professional-relationships-in-the-tech-industry) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Steps to Get a Software Engineer Internship](https://www.wearedevelopers.com/magazine/160-steps-to-get-a-software-engineer-internship)