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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Applications & Support Scientist - **Company:** Axcend, Inc. - **Location:** Lehi, UT, United States - **Experience:** Experienced - **Salary:** $95,000.0 - $125,000.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Application Notes, Data Systems, Firmware, Python (Programming Language), Chromeleon, Model Validation, Break Fix - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=035a3bae174e6bf0 ## About the Role Do you have experience in High-performance liquid chromatographs?, * Education: PhD in Analytical Chemistry, Pharmaceutical Chemistry, Biochemistry, or a related field - or MS with 3+ years of industry experience in analytical instrumentation. * HPLC depth: Hands-on method development experience with HPLC and LC-MS; comfort with reverse-phase and adjacent modes (e.g., ion-exchange, HILIC, normal-phase) appropriate to your application areas. * Scientific communication: Demonstrated ability to present technical work clearly - through publications, conference presentations, posters, or technical reports. * Customer-facing presence: Confidence and composure speaking with senior scientists, lab managers, and customer technical staff; able to handle tough technical questions without losing footing. * Commercial awareness: Understanding of the boundary between technical conversation and commercial conversation - instinct for when to dig in scientifically and when to bring sales back into the loop. * Curiosity and rigor: A researcher's mindset - you ask "why," design experiments to answer it, and document your work in a way others can build on. * Travel and location: Ability to travel approximately 50% both international and domestic. Must have reasonable proximity to a major U.S. airport. Preferred * Capillary or microflow LC experience: Direct hands-on work at the capillary scale is a major plus. * Industry experience in any of our markets: Pharma, biopharma, academic research, government or forensic labs, environmental testing, food & beverage, or industrial chemicals. * Method validation: Experience under ICH, USP, AOAC, EPA, or equivalent regulatory frameworks. * Specialized techniques: 2D-LC, high-throughput screening, reaction monitoring, intact mass / peptide mapping, or trace-level quantitation in complex matrices. * Data tools: Fluency with chromatography data systems (Empower, ChemStation, Chromeleon) and analytical scripting (Python, R) for data analysis. * Published track record in chromatography or analytical chemistry. * Network: Existing relationships in the chromatography community across one or more of our markets. ## Description Axcend is hiring an Applications & Support Scientist to be the scientific face of our Focus LC® platform with customers, prospects, and the broader chromatography community. You'll develop methods, run demos, support customer onboarding, troubleshoot real-world applications, and represent Axcend at conferences and customer sites across our markets - pharma and biopharma, academic and government labs, environmental, food & beverage, and industrial chemicals. The role sits at the intersection of science and commerce. You'll work hand-in-hand with our sales, engineering, and applications teams to make sure customers get publication-quality results from our instruments - and that our instruments keep getting better because of what you learn in the field. This is a high-visibility, high-autonomy role for a curious analytical chemist who loves capillary-scale separations, enjoys talking science with other scientists, and can read a room well enough to support a sales conversation without overstepping it. What You'll Do * Develop and translate methods: Build, optimize, and translate methods on the Focus LC platform across diverse customer applications - small-molecule and biomolecule analysis, trace analysis in complex matrices, reaction and process monitoring, and quality control workflows - adapting conventional HPLC methods to the capillary scale to deliver lower solvent use, smaller sample volumes, and faster cycle times. * Run customer-facing demos and proof-of-concept studies: Demonstrate Focus LC performance against the customer's real samples and existing methods, in their lab or ours. * Support the sales process: Serve as the technical voice in the room - answer deep scientific questions during evaluations, frame Axcend's capabilities accurately and confidently, and know when to escalate commercial questions back to the sales lead. * Onboard new customers: Install method packages, train customer scientists, and provide hands-on troubleshooting during the first weeks of operation. * Provide ongoing applications support: Answer technical questions, troubleshoot challenging separations, and develop methods for new analytes as customers expand their usage. * Create technical content: Application notes, posters, white papers, and case studies that communicate Focus LC capabilities to scientific audiences across our markets. * Represent Axcend at conferences and industry events: Pittcon, HPLC, EAS, ASMS, and other meetings relevant to your accounts - present posters and talks, staff the booth, and build relationships with the chromatography community. * Feed customer insights back to engineering and product: Translate field observations into prioritized product, firmware, and method improvements. * Contribute to peer-reviewed publications in collaboration with academic, industrial, and customer partners. ## Related Videos - [Geometric deep learning for drug discovery](https://www.wearedevelopers.com/videos/264-geometric-deep-learning-for-drug-discovery) - [Data Mining Accessibility](https://www.wearedevelopers.com/videos/802-data-mining-accessibility) - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [When Agents Meet Legacy: Never Change a Running System](https://www.wearedevelopers.com/videos/100320-when-agents-meet-legacy-never-change-a-running-system) - [Fast, Confident, and Wrong: When AI Fails at Accessibility](https://www.wearedevelopers.com/videos/100030-fast-confident-and-wrong-when-ai-fails-at-accessibility) - [AX is the only Experience that Matters](https://www.wearedevelopers.com/videos/1404-ax-is-the-only-experience-that-matters) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)