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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Program Manager, AI & Automation - Operations - **Company:** National Life Insurance Company - **Location:** Montpelier, VT, United States - **Experience:** Expert - **Salary:** $131,250.0 - $192,500.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Data Analysis, Web Platforms - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=64a72c7ff6e8264a ## About the Role Do you have experience in Managing projects?, Do you have a Bachelor's degree?, * Bachelor's degree in Business or a related field or minimum of 8 years in product management, with a focus on AI, software, digital platforms, or automation solutions. * Proven record of delivering software or AI-driven solutions; experience with vendor partnerships and custom-built solutions preferred. * Strong analytical, problem-solving, and quantitative capabilities; statistical knowledge a plus. * Exceptional interpersonal and communication skills with the ability to convey complex ideas clearly to diverse audiences. * Demonstrated success in managing cross-functional projects within complex organizational structures. * Agile, consultative, and outcome-oriented, with the ability to balance innovation and disciplined execution. * Experience with Life and Annuity operations or working within regulated industries preferred ## Description The AI & Automation Lead will partner with Operational leadership to prioritize and execute AI and automation-centered initiatives that enhance operational efficiency, drive revenue growth, strengthen risk management, and improve customer experiences. This position plays a pivotal role in shaping the future of National Life Group through the strategic application of artificial intelligence and automation within Operations. Reporting to the Sr. Director, Digital Experience, the AI Transformation Lead will operate as an individual contributor, working in close collaboration with enterprise leadership responsible for driving AI. The successful candidate will demonstrate the ability to move from business opportunity to concept to deployment with a Minimum Viable Product (MVP) mindset, followed by iterative improvement. This role requires exceptional consultative, analytical, and communication skills to effectively manage cross-functional collaboration and deliver measurable business outcomes., Execution and Delivery * Lead end-to-end delivery of AI and automation solutions in operations, from concept definition through deployment and refinement. * Define and manage project scope, business requirements, timelines, and dependencies. * Anticipate and mitigate risks associated with delivery and implementation. * Inspire and guide cross-functional teams toward achieving business and technology milestones. * Work closely with leadership to support AI adoption as a way of working for all of operations. Strategy, Roadmap, and Prioritization * Assist in the definition and maintenance of the AI transformation strategy for Service & Operations in alignment with enterprise objectives. * Develop and manage an Operations AI initiative roadmap, balancing innovation, feasibility, and business value realization. * Apply an MVP approach to validate opportunities and guide scaling decisions within Operations. Cross-Functional Alignment and Governance * Collaborate across business, technology, data, and risk functions to ensure coordinated delivery of initiatives. * Partner with compliance, legal, and the AI Governance Committee to ensure responsible, transparent, and compliant AI implementations. * Facilitate alignment across stakeholders by clearly communicating objectives, trade-offs, and expected outcomes. Measurement and Value Realization * Define and track key performance indicators (KPIs) to evaluate the success and business impact of AI and automation initiatives. * Leverage data-driven insights to guide ongoing optimization and future prioritization of AI and automation initiatives in the business. * Ensure continuous improvement of AI applications to maximize business value and operational effectiveness. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Project Fugu: Extending the web](https://www.wearedevelopers.com/videos/832-project-fugu-extending-the-web) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Pioneering AI Assistants in Banking](https://www.wearedevelopers.com/videos/1627-pioneering-ai-assistants-in-banking) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [MLOps – What’s the deal behind it?](https://www.wearedevelopers.com/magazine/125-mlops-what-s-the-deal-behind-it) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [How to start an AI project for a good cause and boost your career](https://www.wearedevelopers.com/magazine/15-how-to-start-an-ai-project-for-a-good-cause-and-boost-your-career)