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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Executive Principal, Infrastructure Operations - **Company:** Hyundai Corporation (usa) - **Location:** West Point, GA, United States - **Salary:** $200,000.0 - $215,000.0 - **Contract:** Permanent contract - **Skills:** Data Centers, Disaster Recovery, Fault Tolerance, Technical Debt, Information Technology - **Published:** June 5, 2026 - **Apply:** https://www.juju.com/job/00000000g5nwlu ## About the Role + 15+ years of senior IT infrastructure leadership experience with direct operational accountability. + Proven leadership of large-scale, multi-domain infrastructure operations. + Deep expertise in data center, network, cloud/hybrid platforms, workplace, and service management. + Strong experience operating in high-availability, regulated, or mission-critical environments. + Demonstrated ability to lead through operational complexity and organizational scale. Preferred Qualifications + ITIL v4 or equivalent operational framework experience. + Strong background in hybrid infrastructure environments. + Experience leading infrastructure operations in enterprise or global organizations. + Financial acumen related to infrastructure cost management and optimization. Measures of Success + Sustained achievement of infrastructure availability and reliability targets + Reduction in major incidents, outages, and repeat failures + Improved service predictability and operational maturity + Strong audit and compliance outcomes + High executive confidence in infrastructure operations ## Description The Executive Principal ensures infrastructure services are reliable, secure, compliant, and cost-effective, while providing the operational foundation required for business continuity and growth. You will have Executive Accountability and be the single point of executive ownership for: + Enterprise infrastructure availability, resilience, and operational stability + End-to-end operations across all infrastructure domains + Incident prevention, response, and service recovery + Operational risk management, compliance, and audit readiness + Infrastructure cost control, efficiency, and capacity planning + Continuous improvement and modernization of run practices Enterprise Infrastructure Operations Ownership + Own and operate all core infrastructure services, including data center, network, cloud/ hybrid, platform, and workplace operations. + Ensure 24x7x365 operational reliability, service continuity, and disaster recovery readiness. + Serve as the executive escalation authority for major incidents, systemic failures, and enterprise outages. + Define and enforce clear operational accountability across internal infrastructure teams. Service Management & Operational Excellence + Establish and enforce enterprise standards for IT Service Management (ITSM) including incident, problem, change, and escalation management. + Reduce chronic incidents through root cause remediation, trend analysis, and elimination of recurring failures. + Ensure service reporting is accurate, actionable, and aligned to executive and business expectations. + Drive predictable service performance through disciplined run processes and operational rigor. Infrastructure Reliability & Risk Management + Own enterprise infrastructure availability, resiliency, and fault tolerance strategies. + Ensure infrastructure operations meet security, compliance, audit, and regulatory requirements. + Partner with Security and Risk functions to address operational vulnerabilities and control gaps. + Ensure DR, backup, and recovery capabilities are tested, documented, and effective. Vendor & Technology Oversight (Supporting Role) + Oversee infrastructure vendors and partners as supporting contributors, not primary service owners. + Ensure vendors integrate cleanly into internal operating models, toolsets, and processes. + Maintain accountability for vendor performance without transferring ownership of outcomes. + Support sourcing decisions, renewals, and performance reviews where external services are required. Continuous Improvement & Modernization + Drive continuous improvement across infrastructure operations through automation, tooling optimization, and process maturity. + Partner with Architecture and Platform Engineering teams to transition new capabilities into stable run operations. + Ensure modernization initiatives do not compromise operational stability or service reliability. + Champion operational efficiency, simplification, and technical debt reduction. Leadership & Organizational Alignment + Lead and develop senior infrastructure operations leaders across domains. + Establish clear separation and collaboration between Core (Engineering) and Core & Non-Core (Operations) functions. + Provide executive-level transparency into service health, risk exposure, and operational priorities. + Build confidence with Director Infrastructure and executive leadership through predictable and mature operations. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Resolving technical debts in software architecture](https://www.wearedevelopers.com/videos/1680-resolving-technical-debts-in-software-architecture) - [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Your Code as a Crime Scene](https://www.wearedevelopers.com/videos/1342-your-code-as-a-crime-scene) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)