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# IT Help Desk / Systems Administrator

- **Company:** THE TITLE TEAM CO.
- **Location:** Alexandria, MN, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $47,154.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Azure Active Directory, Microsoft SharePoint, Data Streaming, Office365, Microsoft InTune, Computer Equipment, Veeam
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8affd84a0549f65d

## About the Role

Do you have experience in Windows?, Do you have a High school diploma or GED?, 2 years of experience in technology related support and customer service

Windows, O365, InTune, Azure AD, SharePoint, Teams, Veeam or other backup

EDUCATION

A high school diploma or equivalent is required. Technology related degree suitable in lieu of experience.

CERTIFICATIONS, LICENSES, INSURANCE

No certifications, licenses, or insurance are required., * Adaptable: adapts to new, different, or changing requirements

 * Attentive to details
 * Dependable and reliable: displays responsible behaviors at work
 * Integrity: treats others with honesty, fairness and respect
 * Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks
 * Professional: maintains a professional demeanor at work
 * Respectful: works effectively with those who have diverse backgrounds
 * Team player: works effectively with others
 * Verbal communication: maintains open lines of communication with others
 * Curiosity: Asking questions for continuous improvement, This position requires repetitive use of a keyboard, bending, lifting, squatting, and simple grasping.

## Description

The Help Desk Analyst/System Administrator will be the frontline for our internal customers when they are requesting guidance or assistance as well as when a technology item in use is not functioning as expected. This role would be a liaison between the internal team members and technology vendors in use by the company to ensure all cases are captured and resolved. Some project-based work with new offices or rollouts would be expected as well as managing the work and flow of the help desk., · Prioritize work based on company objectives and direction

· Provide computer hardware and software support including install, service, and repair

· Install and troubleshoot server, network gear, and other computer equipment

· Provide instruction and guidance to team members

· Take initiative to find the root cause of issues to resolve

· Create documentation on systems, data flow, user information and networks


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