> Markdown version of [/jobs/ext/487089-global-it-platform-engineer-manager](https://www.wearedevelopers.com/jobs/ext/487089-global-it-platform-engineer-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Global IT Platform Engineer Manager - **Company:** Boston Consulting Group - **Location:** Boston, MA, United States - **Experience:** Expert - **Salary:** $134,000.0 - $164,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Agile Methodology, Data Analysis, Configuration Management Databases, Cyber Security, System Configuration, Software Debugging, Scrum Methodology, ServiceNow Application Engine, Systems Integration, Scripting, Client Side Scripting, System Availability, Enterprise Integration, Graphql, Servicenow - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7742a9fdbabe0e9d ## About the Role Do you have experience in Technology security practices?, * Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work * Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities * Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability * Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis * Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes * Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals * Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring * + 6+ years of experience developing and maintaining ServiceNow solutions + Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) + Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) + Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging + Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps + ServiceNow certifications are highly preferred ## Description You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment., You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [The internal developer platform and golden paths: Scaffolding for cloud-native development](https://www.wearedevelopers.com/videos/1039-the-internal-developer-platform-and-golden-paths-scaffolding-for-cloud-native-development) - [JavaScript? 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