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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** VASA FITNESS - **Location:** Englewood, CO, United States - **Salary:** $37,440.0 - $41,600.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Computer Networks, Microsoft Management Console, System Configuration, Domain Name System (DNS), Issue Tracking Systems, IT Management, Networking Hardware, Local Area Networks, Microsoft Office, Networking Basics, Network Administration, Software Engineering, TCP/IP, Software Troubleshooting, Peripherals, Computer Equipment, Information Technology - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e1bc7525eb51a7e4 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Driving?, * Knowledge of technical support practices across various operating systems (Windows, macOS) * Proficiency in software troubleshooting, computer management, and hardware diagnostics * Familiarity with Microsoft Office Suite and Active Directory * Familiar with troubleshooting Printer hardware and software * Experience with computer networking concepts such as TCP/IP, DNS, LAN/WAN configuration * Knowledge of helpdesk ticketing systems for incident tracking * Excellent communication skills for effective customer service delivery in a fast-paced environment * Analysis skills for diagnosing complex technical issues related to hardware or software failures * Familiarity with network administration tasks involving TCP/IP protocols and network device configuration, * CompTIA A+ Cert preferred * Customer Service experience * Computer Hardware and Software troubleshooting experience, * Stress tolerance * Attention to detail * Team interaction * Customer service orientation * Adaptability and learning * Problem analysis and resolution * Oral and written communication skills DRIVING REQUIREMENTS * Must have a valid driver's license and reliable personal vehicle to visit corporate office and local clubs as needed. * Must be able to travel to various states within the United States as needed with prior notice * Must maintain current auto insurance that meets state minimum requirements. * Mileage will be reimbursed in accordance with company policy. DRIVING REQUIREMENTS * Must have a valid driver's license and reliable personal vehicle to visit corporate office and local clubs as needed. * Must maintain current auto insurance that meets state minimum requirements. * Mileage will be reimbursed in accordance with company policy., * Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. * Physical Strength: Sitting, standing, and walking. Must be able to lift, push, pull, and move a minimum of 30 pounds. * Reasoning Ability: Ability to deal with a variety of variables under limited standardization. Able to interpret various instructions and relay instructions to clients. * Attendance is an essential duty of the position. Employees must work regularly scheduled shifts, during business hours to assist members and sell services in-person. ## Description This position is for the VASA Fitness Corporate IT Service Desk. This role involves resolving technical issues, managing computer systems, and ensuring the smooth operation of our IT infrastructure. The ideal candidate will possess strong communication skills, technical expertise, and a customer-focused approach to support end-users effectively across various platforms and devices. This position is an in-office position and may require some local travel., * Provide technical support to end-users via phone, email, or remote access tools, addressing hardware and software issues promptly * Troubleshoot software problems related to operating systems such as Windows and macOS, including Microsoft Office applications * Manage computer hardware components and peripherals, ensuring proper functioning and timely repairs or replacements * Maintain and support computer networks including LAN, DNS, TCP/IP configurations, and network hardware * Support mobile devices and operating systems to ensure connectivity and security compliance * Utilize ITSM tools for ticket management and documentation of incidents * Inform management of recurring issues and redirect problems to the correct resource * Identify and escalate situations requiring urgent attention * Assist with maintaining and updating the IT knowledge base * Upkeep Inventory as hardware is issued, returned or retired * Configuration and troubleshooting of telecommunications systems * Other reasonable tasks as assigned by IT leadership ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)