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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Lexington Ky - **Location:** Lexington, KY, United States - **Experience:** Experienced - **Salary:** $65,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Application Lifecycle Management, Software Applications, Microsoft Azure, Business Software, Software as a Service, Cloud Computing, Identity and Access Management, Information Technology Operations, Local Area Networks, Microsoft Office, Operational Data Store, Microsoft SharePoint, Virtual Machines, Wide Area Networks, Enterprise Software Applications, Information Technology, Data Analytics, User Administration, Vmware - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e39ce7c13ddbdf34 ## About the Role Do you have a Bachelor's degree?, Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or a related field preferred. A minimum of three (3) to five (5) years of progressive IT experience, including demonstrated responsibility for systems administration, SaaS management, or data analytics functions. Experience in a public sector, nonprofit, or housing authority environment is a plus. An equivalent combination of education, training, and experience may be considered., * IT: 3 years (Required) ## Description The IT Manager leads the technology strategy, infrastructure, and digital operations for the Lexington-Fayette Urban County Housing Authority. This role is responsible for managing the Authority's IT systems, business SaaS platforms, and data analytics capabilities while ensuring a secure, reliable, and productive technology environment. The IT Manager collaborates with leadership to align technology investments with organizational goals, evaluates and implements client-facing and internal technology solutions, and oversees the full scope of IT operations. This role includes coordination with contracted 3rd parties and directly providing day-to-day support functions for the LHA team. All activities must support the Lexington-Fayette Urban County Housing Authority ("LHA" or "Authority") mission, strategic goals and objectives. Essential Duties and Responsibilities Data Analytics & Reporting * Develops, maintains, and improves data reporting frameworks and dashboards to support organizational decision-making across departments. * Analyzes operational data to identify trends, inefficiencies, and opportunities for technology-driven improvements. * Collaborates with department managers to define key performance indicators (KPIs) and build supporting reporting infrastructure. * Prepares standard and ad hoc statistical reports including help desk incident reports, system utilization summaries, and operational metrics. Business SaaS & Application Management * Evaluates, procures, and manages the Authority's portfolio of SaaS and cloud-based business applications, including housing management, finance, compliance, and productivity platforms. * Oversees configuration, integration, and user administration of enterprise software systems to ensure alignment with business workflows. * Leads the testing and evaluation of new software applications to assess usability and organizational fit prior to deployment. * Partners with vendors and software providers to manage contracts, resolve issues, and maintain service levels. IT Strategy & Infrastructure * Oversees 3rd parties to manage the Authority's local area network (LAN), wide area network (WAN), and cloud infrastructure, ensuring security, uptime, and performance. * Develops and implements IT policies, procedures, and standards in alignment with HUD regulations and cybersecurity best practices. * Plans and manages IT capital expenditures, asset lifecycle, and technology refresh cycles. * Monitors daily computer operations including printing, distribution, backup integrity, and system health. * Administers Microsoft Active Directory, Group Policy, Office 365, Exchange, SharePoint, and Azure environments. * Manages virtual machine environments (VMware or equivalent) and server infrastructure. Client & End-User Technology * Oversees and personally supports the configuration and deployment of end-user technology including desktops, laptops, mobile devices, and peripheral equipment throughout Authority facilities. * Administers the Authority's RingCentral phone system and manages the procurement and issuance of agency mobile devices. * Provides backup administration of access control and alarm systems as assigned. * Develops and delivers technology training programs and user guidance to improve staff proficiency and adoption of digital tools. Technical Support & Operations * Provides and oversees 3rd parties to deliver IT support functions, ensuring timely resolution of hardware, software, and connectivity issues; escalates as appropriate. * Reviews the help desk ticketing system, including documentation of requests, resolutions, and recurring issues. * Performs and delegates preventive maintenance and diagnostic analysis of IT equipment and operating systems. * Supports onboarding of new staff including workstation setup, account provisioning, and access management. Miscellaneous * Devotes appropriate attention to LHA Action Plan objectives as assigned, ensuring that such goals are met or exceeded. * Represents LHA in a professional and courteous manner at all times. * Maintains a record of acceptable attendance and punctuality. * Performs other duties as assigned. ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)