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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior UX Analyst - **Company:** ARAG North America - **Location:** Des Moines, IA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Data Analysis, Data Structures, Logic Synthesis of Circuits, Human-Computer Interaction, Scrum Methodology, User-Centered Design, Information Technology, Data Analytics, Figma, Interactive Whiteboards - **Published:** June 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a90cf5dbbf9416c1 ## About the Role Do you have experience in Writing skills?, Do you have a Bachelor's degree?, * Experience mentoring and developing others * Knowledge of qualitative and quantitative user experience research methodologies and technologies * Proficiency in user-centered design and usability testing practices * Experience with UX design tools (i.e. Figma, Miro) * Knowledge of agile development methodology and project management tools * Understanding of internal and external digital asset capabilities and data structures * Familiarity digital design principals, performance guidelines, accessibly standards and analytics * Experience with vendor management and contract negotiations Skills * Ability to deliver a UX vision that encompasses both customer and business needs * Ability to hold accountable dynamic team members with varying skill levels without direct management responsibilities * Ability to dive deep, uncover insights, and clearly communicate the "why" behind decisions * Ability to think beyond "what is" and ask "what could be?" * Ability to take initiative and advocate for purposeful change and constant improvement that sets ARAG apart from the rest * Ability to define and deliver MVP solutions, embracing iteration over perfection * Strong problem-solving and analytical skills to gather and analyze data, identify and interpret trends, create solutions to solve complex challenges and make data driven decisions * Exceptional interpersonal skills to collaborate, educate and gain buy-in across multiple functions and levels of the organization * Highly organized with ability to effectively self-manage workload across multiple project teams, prioritizing based on highest impact work * Ability to troubleshoot and resolve issues at both a strategic and tactical level * Ability to effectively operate and encourage others to remain positive in a fast-paced, ever-changing environment * Excellent written and verbal communication skills with ability to clearly articulate and present complex concepts to varying audiences * Willingness to maintain a "fail fast, move forward" mindset Education * Four-year college degree in Graphic Design, Marketing, Business, Computer Science, Human Computer Interaction, Psychology or related field from an accredited college or university or equivalent experience. Experience * 7+ years of experience in user experience analysis, design or strategy, business analysis, consumer research, marketing or related field. Certifications, Licenses, Associations, etc. * Certified Usability Analyst (CUA) certification preferred ## Description Are you passionate about creating exceptional user experiences? Do you enjoy diving into processes and uncovering better, smarter ways of working? Looking for a collaborative team where your expertise is valued and your ideas influence meaningful change?, Then ARAG is the place for you! We're hiring a Senior UX Analyst to join a Scrum team to lead discovery efforts, influence design direction, and deliver insights that will help shape the future of ARAG's products and user experience. Essential Duties and Responsibilities: * Provide thought-leadership on the vision, strategy, and execution of the ARAG's user experience across multiple products * Maintain a deep understanding of ARAG's business function's audiences, processes, systems and tools to provide relevant internal and external user experience recommendations * Identify user experience pain points and opportunities using techniques including, but not limited to stakeholder interviews, surveys, workflow/process analysis, competitive analysis, internal analytics, usability testing, etc. * Create documentation to illustrate information architecture, user task flows, technical dependencies, etc. * Synthesize user experience research and deliver recommendations to Product Owner, Stakeholders and Scrum Teams * Utilize design system to create user experience mockups * Along with Product Owner, serve as liaison between business and development team to ensure high-level business and user requirements are translated into functional technical requirements and user stories * Coordinate with business, marketing and legal teams to define content requirements * Work with Product Owner and business to establish UX success metrics * Offer guidance to UX team members on user experience research and design best practices, ensuring efforts align with company, stakeholder and end user priorities * Coach UX team members through the creation of innovative and impactful user experience solutions, keeping dependencies, integrations, scope and value-based prioritization top of mind * Assist is the development and management of team objectives, plans, priorities and budget * Keep pulse on digital trends and technology and proactively bring opportunities to the organization for consideration * Serve as a change agent to drive organizational transformation and innovation * Serve as a cultural steward and positive role model by representing ARAG at Its Best * Other duties as assigned ## Related Videos - [UX is a fullstack job!](https://www.wearedevelopers.com/videos/1020-ux-is-a-fullstack-job) - [Boost Productivity with AI: Figma & Playwright MCP Workflows - Aris Markogiannakis](https://www.wearedevelopers.com/videos/1768-boost-productivity-with-ai-figma-playwright-mcp-workflows-aris-markogiannakis) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) ## Related Articles - [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design) - [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany)