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# Remote Senior Engineer

- **Company:** RDE Technologies LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $70,000.0 - $78,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Backup Devices, VoIP, Microsoft Office, Windows Servers, Remote Desktop Services, Server Administration, Internet Protocol Telephony, User Administration
- **Published:** June 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=32a2d7a376b001e2

## About the Role

Do you have experience in Windows Server administration?, * Must have prior experience working in a Managed Service Provider (MSP) environment.

 * Proven expertise with ConnectWise, Office 365, Azure, and VoIP systems.
 * Deep knowledge of Windows operating systems and related technologies.
 * Experience preparing servers, setting up Office 365 tenants, and deploying email security solutions.
 * Excellent communication skills in English, both written and verbal.
 * Strong sense of urgency with the ability to manage multiple priorities in a fast-paced environment.
 * Demonstrated ability to troubleshoot and resolve technical issues efficiently.
 * Experience with server maintenance, user account management, backup verification, and network auditing.
 * Client-focused attitude with the ability to work independently and as part of a team.

Preferred Experience:

 * Previous experience working directly within an MSP environment.
 * Familiarity with remote desktop tools and support platforms.
 * Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA A+, etc.) are a plus.

## Description

We are seeking a highly skilled Remote Senior Engineer to join our team. This is a work-from-home position with minimal travel (approximately once or twice per month, <5%) for new client onboardings. All travel expenses are covered by the company., As a Remote Senior Engineer, you will deliver advanced technical support, manage project work, and ensure a high level of client satisfaction. While the majority of your work will be performed remotely, occasional travel will be required to support new client onboardings and other key initiatives., * Provide advanced technical support to clients remotely, maintaining a high standard of rapid response.

 * Diagnose and resolve complex technical issues related to Windows operating systems, Office 365, Azure, and VoIP.
 * Manage and prioritize service tickets using ConnectWise, ensuring accurate documentation and timely resolution.
 * Perform and oversee routine maintenance tasks, including server management, user account setup, and backup verification.
 * Prepare and configure servers for deployment.
 * Set up and configure Office 365 tenants for new and existing clients.
 * Implement email security solutions to safeguard client communications.
 * Conduct audits of client networks to ensure compliance with best practices and identify areas for improvement.
 * Maintain effective communication with clients, providing clear instructions and updates.
 * Collaborate with team members to resolve complex issues and escalate when necessary.
 * Ensure all support requests and project work are handled promptly, meeting service level agreements (SLAs).


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