> Markdown version of [/jobs/ext/491602-sap-concur-administration](https://www.wearedevelopers.com/jobs/ext/491602-sap-concur-administration). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP Concur administration - **Company:** SYNKRIOM INC. - **Location:** Boston, MA, United States - **Experience:** Experienced - **Salary:** $97,240.0 - $114,400.0 - **Contract:** Temporary contract - **Skills:** System Configuration, Electronic Data Interchange (EDI), SAP Concur, Workflow Management Systems, Form Processing, Workday, User Administration, Servicenow - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6772d9bcd342a2d0 ## About the Role Do you have experience in Workflow management (operations management method)?, * 5+ years of progressive experience in travel and expense management, financial operations, or a closely related function. * 3+ years of hands-on SAP Concur administration experience, including system configuration, workflow design, audit rules, and reporting. * Demonstrated ability to operate independently in a complex, multi-stakeholder environment with minimal ramp time. * Strong cross-functional collaboration skills with the ability to bridge technical teams and business stakeholders. ## Description Concur Platform Administration * Serve as the primary SAP Concur system administrator, responsible for platform configuration, workflow design, approval routing, audit rules, and ongoing system maintenance. * Maintain the Concur-to-Workday Finance integration, ensuring accurate and timely data exchange and resolving integration issues in coordination with IT and Finance. * Configure and maintain Concur expense types, policies, and approval workflows in alignment with university policy and audit requirements. * Manage Concur user administration, including account provisioning, delegate setup, and role assignments across the ~15,000-user base. Travel Operations & Compliance Reporting * Administer the high-risk and sanctioned country pre-trip approval workflow in Concur, ensuring alignment with Global Safety requirements. * Operate the 30/60/90-day outstanding transaction reporting process, including automated delinquency notifications and senior leader distribution. * Monitor travel booking compliance and Concur report activity, identifying workflow issues, routing errors, and system anomalies requiring remediation. * Produce regular operational reports tracking key T&E metrics - outstanding transactions, expense report cycle times, policy exception rates, and cardholder delinquency. Travel Program Operations * Support day-to-day operations of the university's corporate travel program, including traveler escalations, booking compliance, and routine TMC coordination. * Maintain traveler communications and onboarding materials supporting booking compliance and policy awareness. Daily Settlement & Payment Operations * Execute daily Concur settlement runs and monitor results, researching and resolving payment failures in coordination with cardholders, banking partners, and Accounts Payable. * Conduct cardholder banking outreach to correct payment routing issues identified through the settlement process. * Process manual wire payments to Canadian employees through established controls until the Workday Canadian bank account functionality is fully operational. ServiceNow & Stakeholder Support * Manage escalated AskFin / ServiceNow tickets requiring system-level investigation or Concur configuration changes, with resolution targets of 5 business days for standard inquiries and 15 business days for complex matters. * Maintain the T&E service catalog in ServiceNow, including form design, knowledge article structure, and workflow optimization. * Serve as a visible, accessible resource for the university community, delivering a professional, responsive, and resolution-focused experience on every interaction. ## Related Videos - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [The Future of Employee Wellbeing: Benefits, Trust & Performance](https://www.wearedevelopers.com/videos/1808-the-future-of-employee-wellbeing-benefits-trust-performance) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)