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# Network Operations Center (NOC) Technician II

- **Company:** Vision Net, Inc.
- **Location:** Great Falls, MT, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Border Gateway Protocol, Dynamic Host Configuration Protocol, Domain Name System (DNS), Intrusion Detection and Prevention, Microsoft Office, Network Configuration and Change Management, Network Monitoring, Network Protocols, TCP/IP, Computer Networking Systems, Computer Network Operations, Information Technology, Performance Monitor
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=26a733be607ac597

## About the Role

Do you have experience in Telecommunications network performance monitoring?, Do you have a Associate's degree?, * Experience: 2+ years of experience in a Network Operations Center or similar role.

 * Technical Skills and Knowledge: Proficiency in network monitoring tools, understanding of networking protocols and technologies (TCP/IP, DNS, DHCP, BGP).
 * Accurately and completely enter and maintain network records and tickets.
 * Implement after hours service migrations and maintenance activities.
 * Knowledge of security monitoring and threat detection tools.
 * A working knowledge of the MS-Office suite and the ability to multi-task between multiple software programs simultaneously.
 * ITSM/ITIL knowledge and certification highly desired.
 * Demonstrated attitude of continuous quality improvement
 * Adhere to all training requirements, company policies and procedures., * Education: Associate or bachelor's degree in information technology, Network Engineering, or a related field is required.
 * Certifications: At least (1) relevant certification such as CCNA, JNCIA, JNCIS, MCSE is required.

Any combination of the above requirements or equivalent education will be considered

## Description

* Obsessive Customer Service: First call support to Wholesale and Enterprise customers that places the customer's needs at the center of your performance is a requirement.
 * Network Monitoring & Troubleshooting: Continuously monitor and manage network systems, servers, applications for performance, availability, and security.
 * Incident Management: Identify, document, escalate, and resolve network incidents and outages targeting first call resolution. Perform troubleshooting and root cause analyses.
 * Ticket Management: Process service orders, trouble tickets, work orders and maintenance requests with attention to accuracy and record detail.
 * Network Configuration & Support: Assist in the setup, configuration, and provisioning of network elements (routers, switches, firewalls) and continuous audit of network circuits and equipment to ensure records accuracy.


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