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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # VOIP Enterprise Architect (TS Clearance) - **Company:** Pivot Path Solutions - **Location:** Bethesda, MD, United States - **Contract:** Permanent contract - **Skills:** VoIP, System Configuration, Network Architecture, Network Connections, Public Switched Telephone Networks, Systems Architecture, Internet Protocol Telephony, Enterprise Software Applications, Cisco Voip, Cisco, Legacy Systems - **Published:** June 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4dcc1ae322a73d56 ## About the Role Do you have experience in Voice over internet protocol (VoIP) configuration?, Security Clearance * Active DoD Top Secret (Tier 5) security clearance REQUIRED prior to commencement of work * Must be able to complete T1-P1 security processing within 10 days of contract award, * Minimum one (1) year experience performing the same or similar work * Demonstrated expertise in VOIP enterprise architecture and CISCO telecommunications systems * Proven experience with large-scale VOIP implementations and migrations * Experience with government or DoD telecommunications infrastructure preferred Technical Skills & Knowledge * Expert knowledge of CISCO VOIP systems including Cisco Call Manager * Deep understanding of network architecture and telecommunications infrastructure * Proficiency in configuring gateway and endpoint functionality * Experience with integration of legacy systems (analog, copper, PSTN) with modern VOIP architectures * Strong understanding of commercial telecommunications products and solutions * Knowledge of enterprise system integration and interfacing requirements Professional Competencies * Exceptional problem-solving and analytical skills * Strong project management and planning capabilities * Excellent communication skills for interfacing with government clients and technical teams * Ability to work independently and lead technical initiatives * Flexibility to work nonbusiness hours (nights and weekends) when required for deployments, * CISCO certifications (CCNA, CCNP, or CCIE Voice/Collaboration) * Experience with Naval or DoD telecommunications environments * Knowledge of DoD security requirements and compliance standards * Experience with secured facilities and SCIF environments * Project Management Professional (PMP) certification PHYSICAL REQUIREMENTS & WORK ENVIRONMENT * On-site presence required Monday through Friday at NSWCCD facilities * Ability to access secured spaces and work in various facility environments * Occasional travel to detachment sites across the United States * Flexibility to work extended hours including nights and weekends during deployment phases. ## Description System Architecture & Configuration * Develop and maintain master-level understanding of existing VOIP and PSTN systems configuration within two (2) weeks of contract award * Provide expert guidance in configuration, network architecture, and implementation planning for CISCO VOIP solutions * Lead the engineering and formatting of CISCO VOIP systems to support telecommunications services at NSWCCD headquarters and detachment sites * Design and implement VOIP architecture that accommodates NSWCCD's unique infrastructure, including buildings with secured spaces and underground concrete structures with limited network connectivity Implementation & Integration * Lead implementation of new VOIP systems including migration of all legacy systems to new VOIP architecture with minimal impact to operations * Ensure integration and interfacing into commercial systems, both inside and outside the fence line, including analog, copper, network, digital, and VOIP systems * Lead programming and interfacing operations upon contract award to meet deployment date of 30 September 2026 * Ensure full Cisco Call Manager functionality, gateway and endpoint functionality, and integration with necessary enterprise systems * Configure systems using commercial products only, in accordance with government requirements Deployment Planning & Management * Develop structured tracking and deployment process for VOIP phones/lines, their allocation, and management * Create comprehensive transition plan describing the transition of existing contractor support to new contractor, including explanation of plan and timeline to be accomplished within two (2) weeks * Coordinate deployment activities to minimize impact to NSWCCD daily operations, including scheduling installations during nonbusiness hours (nights and weekends) when necessary * Plan and execute configuration trips to primary detachment sites (may require travel to multiple locations for no more than 2 working days per site) Support & Maintenance * Provide sustaining support including routine maintenance and troubleshooting of errors/defects * Assist with deployment and ongoing support to ensure VOIP fleet remains compliant and functional for telecommunications across the base and detachments * Serve as technical escalation point for complex VOIP system issues ## 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