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# ERP Support Specialist

- **Company:** Heritage
- **Location:** Indianapolis, IN, United States
- **Experience:** Experienced
- **Salary:** $45,760.0
- **Contract:** Permanent contract
- **Skills:** Databases, Data Integrity, Monitoring of Systems, Netsuite, Microsoft SharePoint, Systems Integration, Automated Data Processing (ADP), Netsuite Erp
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c46a2cfea2306170

## About the Role

Do you have experience in Video conferencing systems operation?, Do you have a High school diploma or GED?, * Excellent oral and written communication

 * Excellent interpersonal skills
 * Intermediate to Advance proficiency in the use of Microsoft Teams, SharePoint.
 * Working knowledge of NetSuite
 * Working knowledge of networking and database environments
 * Use of Planner (or equivalent) for tasks management and prioritization of work.
 * Attention to detail and problem-solving skillsThe ability to navigate to the various locations in the facility to locate resources necessary to complete assigned tasks.

Work Experience
2+ years related experience
Education, Certificates, Licenses, Designations or Memberships

 * High School Diploma or equivalentPost-secondary IT education or degree preferred 5+ years related experience in lieu of education
*
Personal Protective Equipment
Steel toe boots, Safety Glasses, Hard Hat

## Description

This position has dual-role responsibilities for ERP specialist at the Re-Refinery to support accounting and Shipping/Receiving process coordination. Ensures data accuracy, supports reporting and month-end close, drives process improvements, and provides user training and IT support to maintain efficient Re-Refinery operations.

Reporting Relationship:

Reports directly to the Re-Refinery Accounting Manager and secondary to the Shipping & Receiving Manager. (due to limited functions of ADP and that the Re-Refinery Accounting Manager does not report to the RR Manager but used to, the employees will reside in the S/R Manager's ADP).

Essential Duties - Accounting:

 * Responsible for working safely in all job aspects and functions.
 * Serve as the facility liaison of the NetSuite ERP platform.
 * Collaborate across departments to collect information for process improvements and communicate to corporate office.
 * Identify workflows to support operations, warehousing, and fulfillment.
 * Build and maintain dashboards, reports, and saved searches.
 * Monitor system performance, data integrity, and user access.
 * Assist with integrations, data imports/exports, and system updates.Performs other duties as may be assigned.

Essential Duties - Shipping and Receiving

 * Train end-users and create user guides and documentation.
 * Contribute to troubleshooting, executing, tracking, and resolving IT helpdesk tickets and user support requests/needs.
 * Participate in variance reviews related to shipping & receiving.Performs other duties as may be assigned


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