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# Remote Business Analyst (VA ESOM)

- **Company:** Kentro LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Configuration Management Databases, Data Manipulation Languages, Program Analysis, Information Technology, Servicenow
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3363e2570673b66a

## About the Role

Do you have experience in Qualitative data analysis?, * 5+ years of of program analysis experience on federal IT contracts.

 * Bachelor's degree in Computer Science, Engineering, Math, or equivalent. An additional 8 years of relevant experience may be substituted for the education requirement for a total of 13+ years of relevant experience.
 * Demonstrated ability to use source data to evaluate program and operational effectiveness.
 * Proficiency with qualitative and quantitative analytical methods; ability to synthesize findings into actionable recommendations.
 * Strong data manipulation skills using Microsoft Excel or similar tools; experience producing program status reports.
 * Effective written and verbal communication skills for reporting to both technical and non-technical stakeholders., * Prior experience on VA IT programs or within a Department of Veterans Affairs contract.
 * Familiarity with ServiceNow reporting, dashboards, or SPM for program tracking purposes.
 * Experience supporting CMDB, ITSM, or Change Management transition efforts.
 * PMI or IIBA entry-level certification, or equivalent coursework.

## Description

* Gather, compile, and document business and technical requirements from VA IO stakeholders and subject matter experts.
 * Support cost-benefit assessments by collecting and organizing data from cost estimators and technical staff.
 * Analyze current-state IT processes related to SCM, CMDB, and Change Control; identify trends, errors, and data gaps.
 * Develop alternate data depictions and visualizations to highlight issues and support decision-making.
 * Produce clear, structured summary reports documenting findings, gaps, and recommendations.
 * Collaborate with the Senior Business Analyst, Process Analyst, and architects to maintain alignment across workstreams.
 * Assist with documentation of to-be process benefits in narrative, graphic, and oral formats as directed., * Willing and able to obtain and maintain Public Trust Clearance
 * Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
 + If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.


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