> Markdown version of [/jobs/ext/497835-deskside-technician-end-user-computing](https://www.wearedevelopers.com/jobs/ext/497835-deskside-technician-end-user-computing). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Deskside Technician - End User Computing - **Company:** Allied Llc - **Location:** Bartlesville, OK, United States - **Experience:** Experienced - **Salary:** $49,920.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Backup Devices, Computer Networks, Databases, System Configuration, Data Recovery, Ghost (Backup Software), Image Management, IP Addressing, System Center Configuration Manager, Network Connections, TCP/IP, User Environment Management, Wireless Networks, Office365, Network Support, Mobile Computing, Communication Devices, Servicenow - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b0fb8392ca0b986c ## About the Role Do you have experience in Windows?, * Requires 3+ years of related work experience * Sound knowledge of imaging tools (Ghost, MDT) * Sound knowledge of data backup and recovery tools (USMT) * Installing, upgrading, and migrating to Windows10 * Deploying Windows 10 in large enterprises * Configuring hardware and applications * Configuring network connectivity * Configuring access to resources * Configuring mobile computing * Monitoring and maintaining systems that run Windows 10 * Configuring backup and recovery options ## Description The position of Deskside Services Technician - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate location. This role requires a technician with excellent soft-skills to provide VIP/White-glove, executive level support., * Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs * Resolve incidents and problems associated with EUC equipment * Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future * Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments * Provide repair and maintenance for mobile devices * Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals) * Provide software break/fix services and replacement of non-warranty assets for end users * Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output * Provide VIP/White-glove, executive level support * Provide warranty and break/fix support for networked printers * Configure and support end users on mobile computing platforms * Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc. * Create, change and remove printer configurations and queues based on requests and in accordance with SLAs * Provide on-site hardware support for general troubleshooting and problems for end user computing technologies * Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel. * Utilize problem management database and systems to track and report on customer calls and requests. * Communicate technical information to technical and non-technical team and customers. * Support/Troubleshoot Win10 OS and O365. * Conference device support * SCCM client end installation and troubleshooting knowledge * Nice to have ServiceNow experience. * 100% onsite - working from client office location. * Other Deskside support services as required. * Additional duties may be required based on business needs. * The aforementioned duties may also be changed based on business needs. ## Related Videos - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Develop on Windows, Deploy on Red Hat Enterprise Linux](https://www.wearedevelopers.com/videos/1600-develop-on-windows-deploy-on-red-hat-enterprise-linux) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Dev Digest 183: End of Win10, a Bus Factor of 0, "Call" Explained](https://www.wearedevelopers.com/magazine/624-dev-digest-183-end-of-win10-a-bus-factor-of-0-call-explained) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)