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# Technical Support Engineer - Service Management

- **Company:** IDR, Inc.
- **Location:** Orland, CA, United States
- **Salary:** $72,800.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Extensible HyperText Markup Language (XHTML), Cascading Style Sheets (CSS), Relational Databases, MySQL, Object-Oriented Software Development, ServiceNow Application Engine, SQL Databases, Web Applications, Servicenow
- **Published:** June 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=23d4f11318ad2943

## About the Role

Do you have experience in SQL databases?, * Demonstrated ability to troubleshoot difficult technical issues.

 * Solid object-oriented programming skills in JavaScript.
 * Experience working with dynamic HTML components such as CSS and XHTML.
 * Working knowledge of web application stacks and relational databases like MySQL.
 * Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.

## Description

* Manage and resolve challenging technical issues related to the ServiceNow platform.
 * Develop expertise within the support department to enhance issue resolution and customer satisfaction.
 * Troubleshoot problems, analyze JavaScript code, and optimize custom solutions.
 * Collaborate effectively with customers and internal teams to deliver timely resolutions.
 * Support and maintain ServiceNow applications, ensuring smooth operation and performance.


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