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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Segers Aero Corporation - **Location:** Fairhope, AL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Business Systems, Desktop Computing, Monitoring of Systems, IT Management, Information Technology Operations, Networking Hardware, Virtual Private Networks (VPN), Local Area Networks, Network Architecture, Network Administration, Software Engineering, Wi-Fi Technology, Computer Networking Systems, Information Technology, Laptops, Hardware Infrastructure, Network Server, Cisco - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=55b9d689867df4a6 ## About the Role Do you have experience in Vendor relationship building?, Do you have a High school diploma or GED?, * Advanced knowledge of IT infrastructure, systems administration, and network management. * CMMC level two compliance and certification maintenance. * Excellent written and verbal communication skills. * Ability to sit for extended periods while working on a computer. * Time management, attention to details, and strong organizational skills. * Ability to build and maintain effective working relationships across all levels of the organization. * High level of initiative, accountability, and sound judgment. * Proficiency in Microsoft 365 and enterprise business systems. * Strong analytical, troubleshooting, and problem-solving abilities. * Demonstrated leadership capability with the ability to manage projects and influence outcomes. * Ability to work independently while effectively prioritizing multiple responsibilities. * Must be able to use applied knowledge to formulate positive solutions to problem situations. * Must be able to apply common sense. * Must be able to effectively read, write, and communicate in English. * Must be able to add, subtract, multiply, and divide, using fractions and decimals; compute percentages, ratios, and rates and interpret graphs. * Must be able to comply with OSHA requirements and standards to properly wear all applicable PPE. * Must be able to lift and carry up to 25 lbs. and up to 50 lbs. occasionally, and with assistance occasionally. * Ability to walk regularly throughout office and production environments. * Must be able to see within the normal range of vision with or without corrective lenses. * Availability to work outside normal business hours, as needed. * Must be able to sit for extended periods of time while using hands, fingers, and wrists repetitively. * Must be able to stand, walk, reach overhead, squat, bend, twist, stoop, kneel, and climb stairs as needed, and perform equipment installations., * Must be at least 18 years old or older. * High School Diploma or GED required. * Bachelor's degree in Information Technology, Computer Science, or related field required. * Minimum 5 years of progressive IT experience, including system administration, infrastructure support, and technical troubleshooting required. * Experience in IT leadership, project management, or supervisory responsibilities strongly preferred. * Knowledge and experience of level 2 CMMC systems and compliance required. * Experience with network administration and infrastructure (Cisco or similar certifications a plus) required. * Experience managing on-premises servers, SAN, and NAS environments required. * Proven experience supporting Microsoft 365 environments required. * Strong background in hardware installation, maintenance, and system upgrades required. * Must pass pre-employment drug screen and criminal background check. * Must be able to verify U.S. citizenship or permanent residency in compliance with ITAR/EAR regulations. ## Description The IT Manager is responsible for the overall management, support, and strategic direction of the organization's information technology systems. This role provides both hands-on technical support and leadership in maintaining, optimizing, and securing all IT infrastructure, including hardware, software, networks, telecommunications, and end-user systems. The IT Manager ensures reliable operations, drives continuous improvement, and aligns technology solutions with business objectives. Essential Functions: (must be able to perform these functions, with or without a reasonable accommodation) IT Operations & Support * Install, configure, maintain, and upgrade operating systems, software, and hardware systems. * Provide hands-on technical support for desktops, laptops, servers, network infrastructure, telecommunication systems, and peripheral devices. * Troubleshoot and resolve system, network, hardware, and software issues; perform repairs or coordinate resolution with vendors. * Serve as the primary point of contact for all IT-related issues, delivering timely help desk support across the organization. * Perform physical installation of IT equipment, including computers, network devices, cabling, and peripherals. Systems & Infrastructure Management * Oversee and maintain on-premises infrastructure, including servers, SAN/NAS storage, network systems, VPN, Wi-Fi, and LAN. * Monitor system performance, security, and availability; implement improvements as needed. * Maintain and manage IT assets, including licenses, warranties, service agreements, and inventory records. * Support and contribute to month-end system processes and reporting, including inventory-related systems. Strategy & Leadership * Plan, design, and implement IT systems and infrastructure improvements aligned with business needs. * Evaluate and recommend hardware, software, and technology solutions based on cost, performance, and scalability. * Lead IT-related projects, including upgrades, implementations, and system migrations. * Maintain current knowledge of industry trends, emerging technologies, and best practices to drive innovation. Supervisory Responsibilities * Provides direction, training, and ongoing development to employees to ensure performance expectations are met and company policies and procedures are consistently followed. * Address and resolves employee concerns and conflicts in a timely and professional manner, fostering a positive and collaborative work environment. * Reviews, approves, and manages employee time, attendance, and labor reporting to ensure accuracy and compliance with company standards. * Conducts performance evaluations and maintains accurate documentation of employee performance, providing constructive feedback and development plans as needed. * Coaches, counsels, and holds employees accountable for performance, conduct, and adherence to organizational policies and expectations. Vendor & Stakeholder Management * Manage relationships with IT vendors, service providers, and external consultants. * Coordinate outsourced services and ensure service levels are met. * Collaborate with leadership and departments to identify technology needs and deliver effective solutions. Training & Compliance * Train and support employees on systems, applications, and IT best practices. * Ensure compliance with company policies, safety standards, and regulatory requirements (including ITAR/EAR). * Participate in safety training and adhere to all organizational policies and procedures. * Works when scheduled and adheres to company attendance policy. * Observes and follows all safety procedures and personal protective equipment policies (e.g., safety glasses, ear plugs, face shields). Other: * Works outside normal business hours, as needed. * Performs other duties as assigned., Marginal Functions: (Duties that are likely to be assigned to this person, unless he/she proves unable to perform them after receiving training and/or accommodations that the company judges appropriate) * Perform other duties and special projects as assigned. ## Related Videos - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)