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# Applications Lead, Property Technology

- **Company:** The Douglaston Companies
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $110,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software Documentation, Information Systems, System Configuration, DevOps, Cadence Virtuoso, Software Requirements Analysis, SQL Databases, Data Streaming, Systems Integration, Enterprise Software Applications, Software Application Delivery, Information Technology, Integration Frameworks, Tools for Reporting
- **Published:** June 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=31e2005bb35460ff

## About the Role

Do you have a valid Certified Project Manager certification?, Do you have experience in System requirements definition?, Do you have a Bachelor's degree?, * Bachelor's degree in information systems or computer science

 * 7+ years in property technology or enterprise application administration in a property management or real estate environment
 * 5+ years hands-on Yardi Voyager experience with demonstrated depth across core modules including leasing and financial operations
 * Proficiency in SQL for reporting, data investigation, and integration troubleshooting
 * Demonstrated experience leading application implementations or module rollouts, including requirements gathering, configuration, testing, and go-live support
 * Experience managing third-party integrations and data flows across enterprise platforms
 * Experience supporting multiple entities or a multi-portfolio environment with distinct operational and reporting requirements
 * Strong organizational, cross-functional collaboration, and communication skills with the ability to work effectively with both technical and non-technical stakeholders, * Hands-on experience with Yardi AI-driven modules including CRM IQ, Chat IQ, Forecast IQ, or Asset IQ
 * Familiarity with Yardi Virtuoso or other AI-assisted platform capabilities
 * Experience with Procure to Pay or Concierge IQ modules
 * Exposure to construction or mixed-use real estate environments spanning both residential and development operations
 * Project management certification or equivalent experience

## Description

* Serve as the primary owner of Yardi and the property management application ecosystem
 * Manage system configuration, security, user access, and governance standards
 * Maintain system documentation, configurations, and audit-ready controls
 * Ensure application stability and reliability for critical business processes including leasing, resident services, and financial operations

Platform Expansion & Implementation

 * Lead the evaluation, planning, and end-to-end implementation of new Yardi modules including requirements gathering, configuration, testing, and go-live support, in partnership with property management and accounting stakeholders
 * Manage implementation sequencing and prioritization across concurrent module deployments
 * Serve as the internal subject matter expert on incoming Yardi modules and AI-driven capabilities, including CRM IQ, Chat IQ, Forecast IQ, Asset IQ, and emerging tools as the platform evolves
 * Partner with Yardi account management and implementation teams to drive successful delivery and hold vendors accountable to timelines and outcomes

Integrations & Data Flow

 * Own and actively manage integrations between Yardi and third-party platforms, ensuring reliable data flow, consistency, and synchronization across systems
 * Troubleshoot integration failures, coordinate with vendors, and implement long-term fixes

User Support & Escalation Management

 * Serve as the escalation point (Tier 2/3) for complex application issues across the property technology stack
 * Partner with outsourced helpdesk and internal IT teams to ensure efficient triage and resolution of Level 1 issues
 * Own root cause analysis for recurring issues and drive long-term resolution through system, process, or configuration changes
 * Collaborate with Technology Enablement on identifying opportunities to reduce support volume through improved processes and user adoption

Reporting & Data Support

 * Maintain and enhance Yardi reporting capabilities to support financial, operational, and executive reporting needs
 * Use SQL and reporting tools to investigate and resolve data issues
 * Ensure data accuracy, consistency, and usability across systems, * Douglaston Development: The driving force of our organization, Douglaston Development spearheads property acquisition and development strategies, while fostering relationships with stakeholders and working closely with communities to develop best-in-class properties.
 * Levine Builders: Our construction management arm leads everything from pre-construction and construction management to final commissioning and close out, bringing the company's projects to fruition.
 * Clinton Management: Clinton Management provides comprehensive property management services for developments completed by Douglaston Development and constructed by Levine Builders. Clinton oversees our diverse portfolio of moderate-income housing, luxury apartments, commercial, and retail properties

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative, and innovative professionals. We want you!


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