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# IT Support Assistant, 2

- **Company:** Telos Corporation
- **Location:** Butterfield, TX, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Data Recovery, Network Security, Network Troubleshooting, Network Service, Backup and Restore, CompTIA Strata - PC Hardware Technology Engineer, Network Routers, Computer Network Operations, Peripherals, Firewalls (Computer Science)
- **Published:** June 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9b39e17c1f052091

## About the Role

Do you have experience in Customer service?, Do you have a High school diploma or GED?, * High school diploma

 * Basic training in IT support, to include relevant on the job training
 * 1-2 years relative experience
 * DOD Public Trust Clearance (or ability to obtain)
Qualifications:

 * Excellent customer service and excellent organizational skills are required.
 * Strong written and verbal communications skills and the ability to interact with people at all levels are required.
 * A professional attitude regarding attention to detail
 * Accurate and timely submission of required reports, documentation, etc.

The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.

## Description

This position will be based at Butterfield, TX.
Under direct guidance duties include:

 * Operation and Maintenance of various high speed/ high-capacity multifunction printers
 * Moving/relocating equipment within and/or between facilities
 * Interviewing clients as part of pre-deployment asset discovery
 * Repair/replace defective equipment
 * Updating asset management system to reflect work performed
 * Installing and maintaining PC hardware and software and applying specific configuration profiles
 * Troubleshooting network usage and computer peripherals
 * Performing system backups and data recovery
 * Resolving network communication problems
 * E-mail administration
 * Network security
 * Preparing assets for disposition and other administrative duties.
 * Network operations and maintenance
 * Familiarity with inside and outside plant operations
 * Familiarity with routers, switches, firewalls, etc.
 * Familiarity with cabling and splicing, etc.


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