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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Substitute - Technology Specialist I - **Company:** Moses Lake School District - **Location:** Moses Lake, WA, United States (Remote available) - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Macintosh Computers, Desktop Computing, Inventory Management Software, Local Area Networks, Peripherals, Computer Equipment, Information Technology, Cisco - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7a4bc7f42ebacb60 ## About the Role * Associates degree in related technology field and or at least two (2) years' work experience; high school diploma or equivalent required. * Knowledge of PC troubleshooting and repair for both Windows and Macintosh platforms. * Basic understanding of PC hardware, peripherals, and local area network operations. * Associate level, industry certifications from CompTIA, Microsoft, and/or Cisco desired. * Ability to read and apply technical service-related information from various sources. * Possess aptitude to carry out oral and written directions from Technology Director and/or assigned technical lead. * Adjust to new assignments and variety of working conditions, including effective task prioritization and independent task completion. * Proven ability to relate with staff, coworkers, and other end users regarding computer technology. * Prioritize and assign work orders/tickets/tasks, resolve problems and anticipate tasks to be completed with minimum supervision and guidance. * Ability to work with a high degree of accuracy and attention to detail to meet deadlines during extremely critical times. * Must possess a valid Washington State driver's license and a good driving record. * Must furnish one's own transportation. * Must have excellent attendance. * Must be committed to on-going training for the maintenance of technical skills expected. * Other duties as assigned. ## Description Under the direction of the Technology Director, this position provides level 1 technical systems support to district end users, including the installation, maintenance, and problem detection/resolution of hardware and software technology assets., * Provide technical support via telephone, onsite, and electronic (email, remote/virtual) help desk support to district employees, students, and others as needed. * Install, configure, diagnose, repair, service and maintain desktop computer systems and peripherals for multiple hardware platforms (PC and MAC), including both hardware and software related issues. * Provide basic network connectivity support for Local Area Network (LAN) equipment. * Install, configure, and diagnose district printers (local and network). * Maintain inventory system of district technology assets based on building assignments, including physical inventory verification as assigned by the Technology Director. * Sort, inventory, and store production and surplus technology equipment based on district policy. * Escalate higher level support issues to Level II and III Support Specialists for resolution. * Document all support related issues via help desk ticketing system for tracking and record keeping purposes. * Attend district and department level meetings, including required training sessions. * Other duties as assigned by the Technology Director., * Occasionally: sit, lift and/or carry up to 65 lbs. * Frequently: lift and/or carry up to 50 lbs; bend, squat, crawl, climb, reach above shoulder level and twist. * Continuously: stand, walk, lift and/or carry up to 20 lbs. * On a frequent basis, will be required to use both left and right hands for repetitive action such as grasping, pushing and pulling, and fine manipulating. ## Related Videos - [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [Should Tech Managers Be Developers First? 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