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# Administrative Support Specialist (IT & VoIP Operations)

- **Company:** PREMIER PERSONNEL GROUP
- **Location:** Kenilworth, NJ, United States
- **Salary:** $52,000.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, VoIP, Microsoft Office, Productivity Software, Internet Protocol Telephony, Servicenow
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5e23a6b6744aee98

## About the Role

Do you have experience in Productivity software?, * Strong organization and multitasking

 * Excellent communication skills
 * High attention to detail
 * Customer service professionalism
 * Proficiency with Microsoft Office
 * Ability to learn new software quickly

Preferred Skills

 * Experience in IT, MSP, telecom, or technical environments
 * Familiarity with ticketing/dispatch systems
 * Exposure to Microsoft 365 or VoIP systems
 * Experience with ConnectWise, Autotask, ServiceNow, etc.
 * Basic understanding of IT terminology

## Description

Our client is seeking a highly organized Administrative Support Specialist to assist the IT and VoIP Operations teams. This is an administrative role focused on scheduling, dispatch coordination, customer follow-ups, documentation, proposal support, and ticket updates.

It's a great fit for someone who enjoys administrative work but is also tech-savvy and interested in learning more about IT or growing into a technical support role over time.

What You'll Do

 * Coordinate scheduling, dispatch, and customer follow-ups
 * Maintain documentation and assist with proposals
 * Update tickets and support daily IT/VoIP operations
 * Learn internal systems and support tools


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