> Markdown version of [/jobs/ext/500020-it-professional-i](https://www.wearedevelopers.com/jobs/ext/500020-it-professional-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Professional I

- **Company:** Texas A&M University
- **Location:** College Station, TX, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Customer Data Management, Data Security, Text Processing, Information Technology
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4e0ec453823d9808

## About the Role

Do you have experience in Word processing?, Do you have a Bachelor's degree?, * Bachelor's degree or equivalent combination of education and experience.

 * Four months (1 semester) of student worker and/or customer service experience.

Required Knowledge, Skills, and Abilities:

 * Knowledge of word processing and spreadsheet applications.
 * Ability to multitask and work cooperatively with others.
 * Excellent written communication, analytical, interpersonal, and organizational skills.

Preferred Knowledge, Skills, and Abilities:

 * Cross-disciplined IT skills
 * Advanced IT skills
 * Report writing skills
 * Intermediate troubleshooting
 * Client relations
 * Ingenuity
 * Formulating and contributing ideas
 * Knowledge of ITIL.

## Description

The IT Professional I meets the IT needs of a unit where multifaceted expertise is required. Performs in specialty areas of systems, services, and/or applications. Performs unit-level support in multiple technical fields.

Essential Duties/Tasks

Resolution of Technical Problems

 * Confers with other personnel in resolving problems involving procedural and technical matters.
 * Provides assistance in resolving hardware and software problems with vendor technical support.
 * Researches problems and recommends solutions.

Workstation/Software Support

 * Installs, upgrades, and configures workstations and software.

Estimates and Reports

 * Provides resource estimates and progress reports.

Compliance

 * Ensures that work is accurate and in compliance with departmental or project quality standards.
 * Ensures compliance with applicable policies, rules, and procedures.

Data Security

 * Ensures security of customer data and applications in all phases of production.

Common Duties

 * Participates on committees to develop technical standards and direction.
 * Meets with customers and technical staff to determine information technology needs and requirements.
 * Provides input for the planning and budget process.
 * Performs other duties as assigned.

Professional Development

 * Participates in training and professional development sessions.


## Related Videos

- [A beginner’s guide to modern natural language processing](https://www.wearedevelopers.com/videos/858-a-beginner-s-guide-to-modern-natural-language-processing)
- [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain)
- [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets)
- [Multilingual NLP pipeline up and running from scratch](https://www.wearedevelopers.com/videos/901-multilingual-nlp-pipeline-up-and-running-from-scratch)
- [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization)
- [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)