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# Desktop Support SME

- **Company:** Compunnel Inc.
- **Location:** Irvine, CA, United States
- **Experience:** Expert
- **Salary:** $52,000.0 - $58,240.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, System Center Configuration Manager, Windows PowerShell, Software Deployment, Windows Desktop, Microsoft InTune, Patch Management, ManageEngine
- **Published:** June 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=836a64bf053e8ed5

## About the Role

Do you have experience in UEM?, * Strong Desktop Support and End-User Support experience.

 * Hands-on experience with ManageEngine Desktop Central (Endpoint Central).
 * Windows desktop administration and troubleshooting.
 * Software deployment and patch management.
 * Endpoint management and asset management.
 * Excellent communication and documentation skills.

Preferred Experience

 * 5+ years of Desktop Support, System Administration, or Endpoint Management experience.
 * Experience with SCCM, Intune, Active Directory, or PowerShell is a plus.

## Description

We are looking for an experienced Desktop Support professional to assess the client's current desktop support environment and recommend improvements. The ideal candidate should have strong hands-on experience with desktop support, endpoint management, and ManageEngine Desktop Central (Endpoint Central).

The role involves reviewing current processes, identifying gaps, suggesting best practices, and creating a roadmap with recommendations and timelines to improve desktop operations and end-user support., * Assess the current desktop support and endpoint management environment.

 * Review software deployment, patch management, asset management, and support processes.
 * Identify areas for improvement and recommend best practices.
 * Develop a clear improvement plan with solutions, priorities, and timelines.
 * Optimize the use of ManageEngine Desktop Central (Endpoint Central).
 * Work closely with customer IT teams and stakeholders.
 * Document findings and recommendations.


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