> Markdown version of [/jobs/ext/503742-level-3-it-tech-support](https://www.wearedevelopers.com/jobs/ext/503742-level-3-it-tech-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Level 3 IT Tech Support - **Company:** Morris Inc - **Location:** Duncan, SC, United States - **Experience:** Expert - **Salary:** $55,000.0 - $75,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Virtual Private Networks (VPN), SQL Databases, ServiceNow IT Service Management, Office365 - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=29bb7e1d3abf763e ## About the Role Do you have experience in Writing skills?, Do you have a Associate's degree?, We are seeking a full-time motivated individual to be a part of the Morris Business IT Team. As our Level 3 IT Tech Support, you will handle numerous higher level technical issues for our company and our clients. We will support your career growth with advanced tools. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position - this must be worked on-site., * 5 years minimum experience in an IT field * Experience with installation, configuration and monitoring of small networks and firewalls * Experience with MSP is a must * Experience supporting users with Office 365 applications (to include MS Teams) * Can take detailed notes and reports on clients * Ability to handle multiple tasks in rapid succession * Strong attention to accuracy and detail with troubleshooting and problem-solving skills. * Experience working with active directory, VPN, and SQL servers is preferred * IT related Associates or Bachelor's Degree, or comparable experience * Experienced with FM Audit, Connectwise, or IT ticketing software * Experience writing SOPs * Experience with IP Phones ## Related Videos - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [TiDB, One Layer at a Time: How Distributed SQL Became an Agentic AI Backbone](https://www.wearedevelopers.com/videos/100117-tidb-one-layer-at-a-time-how-distributed-sql-became-an-agentic-ai-backbone) - [Responsibility Beyond Code - Build with Societal Impact In Mind](https://www.wearedevelopers.com/videos/100041-responsibility-beyond-code-build-with-societal-impact-in-mind) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews)