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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # E T Consultant (Information Solutions Analyst) - **Company:** World Bank - **Location:** Washington, DC, United States - **Experience:** Experienced - **Contract:** Temporary contract - **Skills:** Microsoft Excel, Microsoft Outlook, Databases, EndNote, Identity and Access Management, Integrated Library Systems, Pivot Tables, Software Tools, SAP (Applications), Microsoft SharePoint, Usage Analysis, Web Content, Pubmed - **Published:** June 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=98acf18c4c730119 ## About the Role Do you have experience in Vendor relationship management?, Do you have a Master's degree?, * Fluency in spoken and written English is necessary. Language skills outside of English are considered a plus. * Bachelor's or Master's degree with 2 years of experience or equivalent combination of education and experience (for example, in the IT field: Bachelor's Degree with a minimum of 1 year of related work experience). * At least 3 years of relevant Interlibrary Loan (ILL), resource sharing, and document delivery services, plus other related Library or information delivery experience. * Strong knowledge and proficiency in using repositories, publishers, and vendor platforms for searching and purchasing library material. * Knowledge and proficiency on ILL platforms such as: OCLC, DOCLINE, Reprints Desk and other tools such as major Publisher's sites, for searching and purchasing library material. * Solid client service orientation, vendor relations and partner communication skills. * Strong knowledge of Microsoft Office Suite, particularly Excel and Outlook. Knowledge of pivot tables and advanced Excel skills is considered a plus. * Relevant knowledge of or ability to quickly learn corporate purchasing tools, enterprise resource planning (ERP systems like SAP) and ILS systems. * Knowledge of subscription and vendor pricing methods and strategies. * Experience in Library administrative tasks and processes. * High attention to detail. * Basic knowledge of commercial and non-commercial library lenders' platforms. * Ability to present and train in library services. * Demonstrating the ability to work in, and with, a diverse global workforce. Desired Qualifications: * Basic knowledge of Ex Libris platforms (ALMA and Primo), particularly for searching bibliographic references or other similar library systems. * Experience using a Case Management System to answer and monitor library requests. * Experience using research tools such as Copilot, Google Scholar, ResearchGate, EndNote Click[DC1.1], Lazy Scholar, Lean Library, etc. to search and locate references and materials. * Experience using library databases such as JSTOR, PubMed, EconLit, ScienceDirect, etc. * Experience with administrative processes, purchasing, payments with corporate credit card, reconciliation, invoicing, and reporting (i.e., XiBuy, SAP's reconciling tool) * Knowledge of, or familiarity with, copyright and other library compliance matters. Basic understanding of AI tools and the challenges of information integrity. * Experience with content creation using MS Sharepoint. Competencies * Excellent communication and presentation skills. * Strong problem-solving skills and resourcefulness. * Solid collaborative and negotiation skills. * Ability to work productively both independently and within a team. * Excellent client engagement skills. * A self-starter who is proactive, shares knowledge and is open to continuing learning, with an innovative mindset. Recommended Certifications: * SAFe Agilist * AIIM Certified Information Professional (CIP) * KM Institute Certified Knowledge Specialist (CKS), 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. ## Description Reporting to Senior Information Solutions Officer in the Library Content & Access Management Team, an experienced and dynamic Information Solutions Analyst is responsible for providing day-to-day information solutions and services, and other activities in support of library operations., Reference and Research Services * Deliver reference support via in-person, online, and phone channels * Assist users in identifying and accessing internal and external information resources * Staff and manage the Library reference desk Resource Access and Retrieval * Search for and retrieve books, journal articles, chapters, and other materials (primarily digital) * Process Interlibrary Loan (ILL) and Document Delivery requests in line with service standards * Manage user requests through Case Management System (CSM) and Integrated Library System (ILS) Collection and Circulation Management * Coordinate shipping and return of physical materials (domestic and international) * Maintain physical collections, including shelving and space organization Procurement and Financial Administration * Purchase library materials using corporate purchasing tools * Process invoices and support reconciliation, audit, and verification requirements Reporting and Continuous Improvement * Prepare and deliver usage statistics and service reports (such as for ILL requests) * Identify and recommend improvements to enhance service delivery Content Development and Outreach * Create and publish web content (research guides, announcements, training notices) * Support awareness and marketing of library services and resources Collaboration and Team Support * Collaborate with internal teams (e.g., Enablement) and external partners (e.g., IMF) * Provide backup support to colleagues and contribute to overall library operations Selection Criteria ## Related Videos - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Coffee with Developers - Maria Apazoglou](https://www.wearedevelopers.com/videos/1209-coffee-with-developers-maria-apazoglou) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [AI, DEI & Community: What’s Next for Talent Acquisition in 2025?](https://www.wearedevelopers.com/videos/1315-ai-dei-community-what-s-next-for-talent-acquisition-in-2025) - [From conversational job search to AI agents, must we reinvent recruitment?](https://www.wearedevelopers.com/videos/100252-from-conversational-job-search-to-ai-agents-must-we-reinvent-recruitment) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)