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# Computer Support Technician, St. Cloud #2026-29 (Benefit eligible)

- **Company:** Great River Regional Library
- **Location:** St. Cloud, MN, United States
- **Experience:** Experienced
- **Salary:** $43,534.0 - $48,547.0
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Computer Literacy, Desktop Computing, Computer Equipment, Information Technology
- **Published:** June 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8720bfa85c39ef98

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Program development?, * Two years college or specialized post-high school training in computer science or related field, or equivalent

 * Two years computer experience

Required Knowledge, Skills and Abilities:

Technical Knowledge

 * Ability to identify and resolve computer problems
 * Ability to prioritize work and effectively meet deadlines
 * Knowledge of basic computer hardware and software
 * Proficient with computers and applications

Communication, Interpersonal, and Customer Service

 * Excellent written and oral communication skills
 * Strong organizational skills with attention to detail

Program and Project Development

 * Ability to manage multiple priorities and effectively meet deadlines
 * Ability to identify and resolve problems

Diversity, Equity and Inclusion

 * Commitment to promoting and sustaining a positive, equitable, diverse and inclusive workplace culture
 * Ability and experience in collaborating with and managing working relationships across a diverse range of individuals and groups

Other Abilities

 * Possession of a valid driver's license and satisfactory driving record
 * Ability to work with frequent interruptions

## Description

The Computer Support Technician provides help desk support and technical assistance to end users throughout the region. This is a benefit eligible position.

The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned based on the needs of GRRL.

 * Troubleshoots and resolves customer reported problems with systems/applications.
 * Performs routine maintenance of computers and equipment.
 * Provides technical assistance to staff in use of equipment and software.
 * Installs, configures and tests computer hardware and software.
 * Runs and/or distributes daily, weekly, and monthly computer generated reports as directed.
 * Maintains inventory of all hardware and software.
 * Accesses, uses and maintains confidential labor relations information and maintains the confidentiality of that information.
 * Monitors work tickets responds in a timely manner and documents work completed.
 * Supports the Information Technology department by working on projects as assigned.
 * Travels to libraries throughout the region to provide technology services.


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