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# Temporary Technology Administrative Specialist

- **Company:** Bluestone Physician Services
- **Location:** Stillwater, MN, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $41,600.0 - $45,760.0
- **Contract:** Temporary contract
- **Skills:** Software Applications, Computer Literacy, Web Browsers, Information Technology
- **Published:** June 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f2f2a9fb452c7439

## About the Role

Do you have experience in Computer literacy?, Do you have a High school diploma or GED?, In this role, you will be the friendly voice on the other end of the line for our Bridge/Patient Portal Help Desk. This is a customer service-first position-you do not need a background in IT to excel here! If you are comfortable using a computer, possess great empathy, and enjoy solving problems for others, we will teach you the rest., Education/Certification/Experience

 * High School Diploma required, this temporary position could be a good fit for a current college student or recent graduate
 * Minimum of 2-5 years of administrative experience, * Customer Service Skills: Prior experience in retail, call centers, hospitality, or front-desk administration is highly valued.
 * Excellent Communication Skills: Ability to explain digital steps to individuals who may not be comfortable with technology.
 * Tech-Comfortable: While you don't need to be an IT expert, you should be comfortable navigating standard web browsers, software applications, and typing while speaking on the phone.
 * Reliable and Punctual: Ability to commit to the full 12-week schedule and the specific daily hours required.
 * Empathy & Patience: A genuine desire to help patients and families navigate their healthcare tools.
 * Demonstrated compatibility with Bluestone's purpose, core focus, and core values
 * Demonstrated ability to read, write, speak, and understand the English language

## Description

Are you a patient, clear communicator who loves helping people? We are seeking a Temporary Technology Administrative Specialist to join our team for a 12-week assignment., Patient Portal Help Desk (Primary Focus):

 * Answer incoming calls from patients, family members, and community partners regarding our digital patient portal.
 * Provide warm, patient, and clear guidance to assist users with system access and general platform navigation.
 * Walk users through routine account troubleshooting, such as password resets and user validation/identity verification.
 * De-escalate technology-related frustration with empathy and excellent customer service.

Administrative Support:

 * Handle basic administrative IT support tasks between phone calls.
 * Note: These tasks are strictly administrative and do not require extensive technical IT knowledge or coding/hardware experience.


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