> Markdown version of [/jobs/ext/505389-it-helpdesk-logistics-support-analyst-memphis-tn](https://www.wearedevelopers.com/jobs/ext/505389-it-helpdesk-logistics-support-analyst-memphis-tn). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT Helpdesk / Logistics Support Analyst - Memphis, TN

- **Company:** TEKGENCE INC
- **Location:** Memphis, TN, United States
- **Experience:** Expert
- **Salary:** $65,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Outlook, Information Systems, Microsoft Office, Network Connections, SAP (Applications), Software Deployment, Information Technology
- **Published:** June 11, 2026
- **Apply:** https://www.careerjet.com/jobad/us47b097ae0348691c90074306bf0d5b5f

## About the Role

Experience Required: 5 7+ Years
Key Requirements:
Experience providing IT Helpdesk and End-User Support in a global environment
Strong troubleshooting skills for PCs, printers, scanners, network connectivity, and infrastructure issues
Experience supporting logistics/warehouse operations and logistics applications
Hands-on experience with SAP application support
Proficiency with Microsoft Office 365 (Outlook, Teams, Office, etc.)
Experience with Incident, Problem, and Service Management processes
Ability to coordinate with infrastructure, application, security, and support teams for issue resolution
Strong communication, organizational, and stakeholder management skills, Bachelor's degree in Computer Science, Information Systems, or related field

## Description

Provide first-level IT support for logistics operations and end users
Troubleshoot hardware, software, network, and SAP-related issues
Drive incident and problem management to identify root causes and prevent recurring issues
Support software deployments, upgrades, patches, and new service rollouts
Coordinate with global IT teams and third-party support providers
Monitor and escalate critical issues to ensure minimal business impact
Support logistics center technology including PCs, scanners, printers, and warehouse applications, Job Description: Position Title: EDI B2B Analyst - Converting IT B2B Solutions Pay Rate: PL11, will consider PL9 with experience), $69,500 - $110,000 Category/Shift: Sa…

 + 7 days ago, Job Description: Solution Delivery Analyst II (2nd Shift - Primarily 2:30PM -11PM) *Applicants must be authorized to work in the U.S.; Sponsorship is not available for this p…
 + 4 days ago
+


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