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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Wireless Network Specialist - **Company:** United Data Technologies - **Location:** Tampa, FL, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** BASIC (Programming Language), Cloud Computing, CompTIA Network+, CompTIA Security+, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Firmware, Networking Hardware, Networking Basics, Network Diagrams, Wireless Security, TCP/IP, Virtual Local Area Networks, Wireless Access Point, Wireless Networks, Wireless Telecommunications, Computer Network Technologies, Information Technology, Wireless Technologies, Laptops, Cisco - **Published:** June 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8df4d66034f3779f ## About the Role Do you have experience in Customer communication?, Do you have a Associate's degree?, The ideal candidate possesses strong foundational networking knowledge, hands-on experience with wireless technologies such as Cisco Meraki, excellent troubleshooting skills, and a customer-focused approach to service delivery., * Associate degree in Information Technology, Computer Science, or related field preferred. * Equivalent work experience may be substituted for formal education. Experience * 1-3 years of experience supporting enterprise networking or wireless infrastructure. * Experience working with Cisco Meraki, Cisco Wireless, Aruba, or similar wireless technologies preferred. * Experience supporting end-user connectivity and network-related incidents. Certifications (Preferred) * Cisco Certified Network Associate (CCNA) * Cisco Meraki CMNA * CompTIA Network+ * CompTIA Security+ Core Competencies Networking Fundamentals * Understanding of TCP/IP, DNS, DHCP, VLANs, wireless networking, and basic routing concepts. * Familiarity with enterprise wireless standards and technologies including 802.11ac and 802.11ax. Wireless Technologies * Experience configuring and supporting wireless access points and cloud-managed wireless platforms. * Understanding of wireless security concepts including WPA2/WPA3 and guest access configurations. * Good Understanding of Meraki profile configurations and Dashboard Troubleshooting * Strong analytical and problem-solving abilities. * Ability to diagnose and resolve wireless connectivity and performance issues. Documentation & Organization Ability to maintain accurate technical documentation. * Strong organizational and time-management skills. Communication * Strong verbal and written communication skills. * Ability to effectively work with customers, vendors, and internal teams. ITIL Knowledge Working knowledge of: * Incident Management * Problem Management * Change Management * Asset Management * Service Level Management Professional Expectations * Demonstrates accountability, professionalism, and attention to detail. * Capable of working independently on routine tasks while seeking guidance on complex issues. * Maintains a customer-first mindset and commitment to service excellence. * Continuously develops technical skills and industry knowledge. ## Description The Wireless Technical Specialist is responsible for the installation, configuration, support, and maintenance of wireless networking solutions across customer and organizational environments. This role provides hands-on technical support for wireless infrastructure, ensuring reliable connectivity, secure access, and consistent user experiences., Working under the guidance of senior engineers and technical leadership, the Wireless Technical Specialist assists with wireless deployments, troubleshooting, monitoring, and operational support activities. This position serves as a key technical resource for resolving wireless connectivity issues, supporting customer environments, and maintaining wireless network documentation., Wireless Support & Administration * Configure, deploy, and maintain wireless access points, SSIDs, and related network equipment. * Perform day-to-day administration of wireless networks using Cisco Meraki and other cloud-managed networking platforms. * Monitor wireless network performance and identify connectivity, coverage, or capacity concerns. * Troubleshoot wireless client connectivity issues involving laptops, mobile devices, printers, IoT devices, and other wireless endpoints. * Escalate complex wireless issues to senior engineering resources when necessary. Deployment & Implementation * Assist with wireless network deployments, equipment installations, and site rollouts. * Support access point replacements, firmware upgrades, and configuration changes. * Participate in wireless expansion projects and office relocations. * Assist with basic wireless coverage validation and signal testing activities. Operational Support * Maintain accurate documentation of wireless configurations, inventory, and network diagrams. * Support incident, request, problem, and change management processes. * Provide technical support during planned maintenance windows and service upgrades. * Participate in on-call rotation activities as assigned. Customer Service & Collaboration * Provide technical support to internal teams and customers regarding wireless network services. * Collaborate with Network Engineering, Security, Service Desk, and Infrastructure teams to resolve issues. * Communicate technical findings and recommendations clearly to both technical and non-technical stakeholders. * Deliver a professional customer experience during onsite and remote engagements. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)