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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tier 2 Network Engineer - **Company:** Magna5 MS LLC - **Location:** Bristol, PA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Border Gateway Protocol, Enhanced Interior Gateway Routing Protocol, Hot Standby Router Protocol, Virtual Private LAN Services, Network Topologies, Virtual Private Networks (VPN), Multi-protocol Systems, Network Security, Lightweight Directory Access Protocols (LDAP), Network Architecture, Open Shortest Path First (OSPF), Virtual Router Redundancy Protocols, Wide Area Networks, Computer Network Technologies, System Availability, Firewalls (Computer Science), Information Technology, Palo Alto Networks, Fortinet, Routing & Switching, Cisco - **Published:** June 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=920cb8f6bdfeaaeb ## About the Role Do you have experience in Network infrastructure?, Do you have a Associate's degree?, * Minimum of 3 years' experience administering/supporting networking technologies * An associate or bachelor's degree in Information Technology or relevant work experience * Enjoy working in a team environment and support multiple customer issues at a time * Ability to prioritize workload base on severity of requests * Possess a strong curiosity and enjoy learning new technology. This position will provide exposure to a wide variety of networking technologies * An ideal candidate will enjoy troubleshooting and thinking outside the box * Possess an excellent work ethic and set an example for others * MSP or Professional service experience are bonus points Experience with designing and implementing a network topology consisting of but not limited to: * Strong fundamental knowledge and experience with switches and routers * Strong understanding of firewall functions such as NAT/PAT and VPN * Experience with EIGRP/OSPF/BGP, MPLS/VPLS is a plus * Understanding and working knowledge of Radius/LDAP/802.1x * Knowledge of Spanning-Tree and Port-Channels * Experience with any High Availability concepts: HSRP/VRRP, A/A and A/P. * An understanding of SD-WAN, QoS and Traffic Shaping * The ability to design detailed network drawings Certification Expectations Relevant networking certification or the willingness to obtain a credential is strongly preferred. The following certifications are examples of an engineer who may hold this position. * Cisco Certified Network Professional (CCNA) * Fortinet Network Security4 (NSE4) * Palo Alto Networks Certified Network Security Associate (PCNSA) * Azure or AWS Networking Certifications ## Description Magna5 is looking for an experienced network engineer to bolster our managed services support team. As a Network Engineer, you will work as part of a larger engineering team solving problems for our customer base. As part of the Tier 2 engineering team, you will help set an example for lower Tiers in knowledge, experience, and leadership. Network Engineer responsibilities include, but are not limited to, the following: * Respond to customer support requests through incident tickets, phone calls, and email * Interact with clients using professionalism and promptness * Work to solve problems through collaboration with team members * Maintain quality customer service skills in all forms of communication * Document resolutions and build knowledge base articles * Proactive approach to incidents to decrease reoccurring issues * Troubleshoot advanced problems with a high-level overview of client environments * Engage in continued certification training to improve their skillset * Opportunities to participate in internal projects and designs * Willingness to certify and maintain relevant certifications for vendor partnership levels * Willingness to participate in an on-call rotation * Track time, activity, and communication through Magna5's suite of applications ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)