> Markdown version of [/jobs/ext/506046-information-technology-support-specialist-information-technology-billings-mt](https://www.wearedevelopers.com/jobs/ext/506046-information-technology-support-specialist-information-technology-billings-mt). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Support Specialist - Information Technology (Billings, MT) - **Company:** Aware Inc. - **Location:** Billings, MT, United States - **Salary:** $37,440.0 - $45,760.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Server Applications, Computing Platforms, Desktop Computing, File Server, Inventory Management Software, Microsoft Office, Productivity Software, Computer Equipment, Information Technology - **Published:** June 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f5372a4e674d5804 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Productivity software?, Do you have a Bachelor's degree?, * Requires a Bachelor's Degree in Computer Science or a related field, or equivalent experience. * Well documented work-related history noting skills, knowledge or experience in information technology. * A Valid Montana Driver's License and clean motor vehicle record required * Knowledge, skills, and a well-documented work history in information technology and computer science. * Knowledge of electronic equipment, hardware, software, applications. * Excellent verbal and written communication skills. * Experience within Microsoft 365 environment. * Excellent Microsoft Office Skills. ## Description * Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. * Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. * Assists in the management of AWARE's IT Help Desk to determine and resolve problems received from staff. * Interact with numerous computer platforms. * Ensure desktop computers interconnect seamlessly with diverse systems including, associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. * Trains and orients staff on use of hardware and software. * Configure, monitor, and maintain security camera systems and Access control systems. * Recommends and / or performs upgrades on systems to ensure longevity. * Works with procurement staff to purchase hardware and software; as well as maintaining an active and accurate inventory system. * Orders computer supplies. * Assesses functional needs to determine specifications for purchases. * Assist with fieldwork as requested * Assists in the development and review of written policies and procedures governing all aspects of the Information Technology Department * Update and maintain company contacts * Set up and load computer equipment with required items and prepare computer equipment for operation * Troubleshoot minor equipment malfunctions and correct them as directed by computer operation manuals, or supervisor. * Performs tasks necessary to prepare computers for delivery to requesting staff. * Able to react to change proactively, handle other essential tasks as assigned, and office work as assigned. * Maintains log of all work by utilizing IT helpdesk system; able to pull, terminate, and test low voltage wiring. * Performs necessary tasks within Microsoft 365 environment. * Other tasks as assigned Excited to join our organization?AWARE information technology support specialists earn $18.00 - $22.00 per hour. 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